Malik Wynter
Orlando,FL
Summary
Technical skills leveraged to drive organizational performance and achieve targets. Innovative ideas and creativity applied to successfully complete projects. Certified Safe Staff Food Handler with experience in food preparation and customer service and a Class D security license holder . Career readiness developed through training and volunteer work, enhancing communication and time management skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Day Porter
JMC Services
Orlando
03.2024 - 07.2025
- Maintained cleanliness of common areas and restrooms throughout the facility.
- Monitored supply inventory and replenished as needed for daily operations.
Warehouse Associate
NFI
Orlando, FL
08.2022 - 02.2025
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Used pallet jacks to move items to and from warehouse locations.
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
- Packed materials and items in designated crates and boxes and properly sealed and labeled crates.
- Received deliveries, scanned packages and updated orders in internal database.
Customer Service Representative
TruGreen Lawn Care
Orlando, FL
06.2021 - 08.2022
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Notified building managers about needed repairs to maintain public safety.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Developed strong customer relationships to encourage repeat business.
Sanitation Associate
Walmart
Orlando, FL
12.2019 - 04.2021
- Worked with assemblies requiring diverse skill levels and using both analog and digital designs.
- Evaluated and tested all kind of products using measurement and diagnostic devices to adjust, test and repair equipment.
- Read and interpreted blueprints to determine what materials and tools would be needed for assembly.
- Used soldering equipment and wiring to assemble electrical and electronic systems.
- Followed sanitation schedule and documented cleaning activities.
- Sanitized floors and walls to protect workers.
- Used brooms, mops and vacuum cleaners to remove dirt and debris from floors.
- Utilized Personal Protective Equipment (PPE) correctly.
- Took out garbage and recycling daily.
- Stocked supplies in restroom and other stations throughout office building.
Education
High school Diploma -
Whiddon Rogers – Ft. Lauderdale
Skills
- Safety and Compliance
- Physical Stamina
- Decision-Making
- Facilities Maintenance
- Floor Polishing and Buffing
- Laundry Management
- Leadership and Team Building
- Order Picking
- Inventory Counting
- Shipping and Receiving
- Trash Collection
- Customer Service
- Critical thinking
- Spreadsheets
- Sales Closing
- Appointment Scheduling
- Account Management
- Computer Proficiency
- Emergency response
- Incident reporting
- Surveillance techniques
Certification
- Class D security license may 2025-present
Timeline
Day Porter
JMC Services
03.2024 - 07.2025
Warehouse Associate
NFI
08.2022 - 02.2025
Customer Service Representative
TruGreen Lawn Care
06.2021 - 08.2022
Sanitation Associate
Walmart
12.2019 - 04.2021
High school Diploma -
Whiddon Rogers – Ft. Lauderdale
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