Summary
Overview
Work History
Education
Skills
Timeline
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Malik Young

Kendall,FL,FL

Summary

Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.

Overview

5
5
years of professional experience

Work History

Supervisor

It-Sugar
04.2022 - 12.2022
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Achieved results by working with staff to meet established targets.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Health Insurance Agent

Humana Healthcare
02.2021 - 11.2021
  • Educated clients about health insurance coverage options, benefits and costs.
  • Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
  • Verified insurance coverage by telephone and online to guarantee proper reimbursement of benefits and estimate patients' financial responsibilities.
  • Responded to customer inquiries regarding health insurance coverage and policies to assist with informed decision-making.

Stocking Associate

Walmart
08.2017 - 09.2018
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Performed inventory control, such as counting, and stocking merchandise.

Education

High School Diploma - General Studies

Gadsden City High School
Gadsden, AL
05.2016

Skills

  • Negotiation
  • Articulate Communication
  • PCI (Payment Card Industry)
  • Mentoring
  • Complex Problem-Solving
  • Employee Performance Management
  • Business Administration
  • Daily Transactions Review
  • Leadership

Timeline

Supervisor

It-Sugar
04.2022 - 12.2022

Health Insurance Agent

Humana Healthcare
02.2021 - 11.2021

Stocking Associate

Walmart
08.2017 - 09.2018

High School Diploma - General Studies

Gadsden City High School

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Malik Young