Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

MALIKA BOYD

East White Plains,NY

Summary

Results-driven Payroll Professional, experienced in financial statement review, auditing and reporting. Well-versed in producing reports, evaluating department operations and engaging in best practices to streamline and optimize current systems. Meticulous, conscientious and methodical in approach. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate, with a willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Sr. Global Payroll and HRIS Manager

Crestron Electronics
08.2021 - Current
  • Designed custom reports using HRIS tools, providing valuable insights for decision-making and strategic planning.
  • Served as subject matter expert on HRIS-related matters during internal audits or external regulatory reviews, providing guidance and support to stakeholders throughout process.
  • Partnered with cross-functional teams to develop solutions addressing unique business needs using available technologies within HRIS environ
  • Streamlined HR processes by implementing effective HRIS system, resulting in increased efficiency and reduced manual tasks.
  • Developed and maintained detailed documentation of HRIS processes, ensuring accurate knowledge transfer during staff transitions or onboarding new team members.
  • Ensured data security by implementing strict access controls and monitoring user activity within system.
  • Provided technical support to end-users, addressing issues promptly and maintaining high levels of customer satisfaction.
  • Developed and implemented onboarding and orientation programs for new employees.
  • Administered employee benefits programs and assisted with open enrollment.
  • Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.

Corporate Payroll Consultant

Sonesta Hotels
11.2020 - 12.2021
  • Optimized payroll processes by implementing efficient software solutions and streamlining procedures.
  • Provided exceptional customer service by addressing client inquiries promptly and effectively resolving issues.
  • Conducted thorough audits of payroll records to identify discrepancies and areas for improvement.
  • Advised senior leadership on strategies for improving overall efficiency within organization's payroll function.
  • Provided expert guidance during company mergers or acquisitions by overseeing integration of multiple payrolls into single system accurately and efficiently.
  • Assisted clients in navigating regulatory compliance by staying current on relevant legislation and advising on best practices.
  • Reduced errors in payroll processing through diligent review, system improvements, and employee training.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
  • Developed and implemented new payroll policies and procedures according to changing laws and regulations.

Kronos Consultant

White Plains Hospital Center
07.2020 - 11.2020
  • Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines.
  • Assisted clients in navigating complex industry challenges, offering expert guidance and strategic recommendations.
  • Provided ongoing support to client's post-implementation, ensuring long-term success of implemented solutions.
  • Advised clients on change management strategies to ensure smooth transitions during periods of organizational transformation.
  • Designed tailored training programs for employees at various levels within organization, boosting overall skillsets.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Payroll Manager

HEI Hotels & Resorts
03.2018 - 11.2020
  • Addressed employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.
  • Coordinated new hire and termination processes to facilitate smooth operations.
  • Managed team of payroll specialists, providing training and guidance to ensure timely and accurate payroll processing.
  • Improved payroll accuracy by conducting regular audits and addressing discrepancies proactively.
  • Processed retroactive pay adjustments and other special payments to make up for compensation shortfall in previous pay period.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Processed payroll garnishments such as tax liens and child support.
  • Reduced errors in payroll data entry by implementing automated systems and providing thorough training to staff members.
  • Prepared and filed accurate and timely payroll tax returns and other related reports to comply with tax laws and regulations.
  • Mentored junior team members, helping them develop skills necessary for career advancement within payroll field.
  • Integrated newly acquired companies into existing payroll systems while ensuring full compliance with relevant tax laws.

Sr. Corporate Payroll Manager

HEI Hotels & Resorts
11.2019 - 07.2020
  • Developed comprehensive training materials for new team members, improving overall productivity.
  • Created clear documentation of all payroll processes, allowing for easy reference by other team members during absences or transitions.
  • Utilized advanced Excel skills to create custom reports for management, providing valuable insights into payroll data.
  • Served as primary contact for all payroll-related inquiries from employees, promptly addressing concerns and resolving issues.
  • Conducted regular internal audits of payroll records to identify discrepancies and ensure accuracy across organization.
  • Regularly updated knowledge of relevant legislation changes that impacted company's payroll practices.
  • Processed payroll garnishments such as tax liens and child support.
  • Established internal audit procedures to validate and improve accuracy of financial reporting.

Payroll Manager

Health Care Navigators
01.2016 - 11.2019
  • Manage payroll for three (3) Portfolios with 4 direct reports. Overseeing function of payroll department, am responsible for adherence of multi-state tax laws and wage and hour compliance to ensure accurate and timely payment to all employees.
  • Develop checks and balances in order to assure proper processing procedures as well as establishing and enforcing payroll best practices to be used company wide.
  • Manage Time and Attendance system for checks and balances, and enhancements, develop, analyze and issue ad hoc reports for payroll, timekeeping, etc.
  • HRIS Trainer, traveling about 10% of year. Maintain payroll information such as pay groups, earnings groups, Tax Jurisdictions and GL rules for all employees.
  • Assure tax compliance for various earning and fringe benefits and process period-end.
  • Servicing internal customer such as Accounting & Finance, Staff Accountants & Controllers Benefits and Compensation.
  • Servicing external customer such as Third-Party Vendors for payroll processing, tax filings, benefits and 401(k) administration, FSA, Cash Card, IRS, Department of Labor

Payroll Supervisor

Health Care Navigators
03.2015 - 01.2016
  • Supervise two (2) payroll portfolios. Have 2 reports locally and support 52 facility payroll coordinators.
  • Full cycle payroll for union and nonunion locations.
  • Continue to fulfill same duties as Payroll Administrator role.

Payroll Administrator

Health Care Navigators
06.2012 - 03.2015
  • Manage full cycle bi -weekly payroll for both union and non-union employees at 40+ multi state locations.
  • Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
  • Provided excellent customer service by addressing employee inquiries about their paychecks promptly and accurately.
  • Managed employee records on database to maintain accuracy and updated information.
  • Conducted regular audits of payroll data to identify discrepancies and ensure compliance with federal regulations.
  • Assisted in successful migration of payroll systems during company-wide software upgrade without disruption to operations.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.

Education

Bachelor of Science - Accounting

University of North Carolina At Charlotte
Charlotte, NC

MBA - Human Resources Management

Strayer University
Washington, DC

Skills

  • Software integration
  • Global Payroll
  • System implementation
  • Orientation, Training and mentoring
  • Equifax i9 management and TALX
  • General Ledger (GL)
  • Analytical and Critical Thinking
  • Tax and Compliance
  • Complaint Handling and Conflict Resolution
  • Strategic Planning
  • Bargaining Units (Unions)
  • Project Management
  • Data Security

Accomplishments

  • PM for the implementation of Dayforce. Team lead for configuration, testing and go Live of all Modules of Dayforce. That included HR, WFM, Payroll, Benefits, Compensation and Talent. Talent included, Recruiting, Performance, Learning, Engagement, Succession and Document Management.
  • PM Implementation of Kronos Dimension. Transitioned from M3 time and attendance to Kronos Dimensions at Health care Navigator. Transitioned White Plains Hospital from Paper timecards to Kronos Dimensions
  • Selected to the Hotel Acquisition team, training newly acquired Hotel employees on payroll systems and processes.
  • Lead Trainer for newly acquired locations at Health Care Navigator
  • ·Creating and Documenting SOPs and Training Material to optimize the Kronos system
  • ·Automated and streamlined processes and procedures ,reducing redundancy and saving money

Certification

SHRM certified PHR

Timeline

Sr. Global Payroll and HRIS Manager

Crestron Electronics
08.2021 - Current

Corporate Payroll Consultant

Sonesta Hotels
11.2020 - 12.2021

Kronos Consultant

White Plains Hospital Center
07.2020 - 11.2020

Sr. Corporate Payroll Manager

HEI Hotels & Resorts
11.2019 - 07.2020

Payroll Manager

HEI Hotels & Resorts
03.2018 - 11.2020

Payroll Manager

Health Care Navigators
01.2016 - 11.2019

Payroll Supervisor

Health Care Navigators
03.2015 - 01.2016

Payroll Administrator

Health Care Navigators
06.2012 - 03.2015

Bachelor of Science - Accounting

University of North Carolina At Charlotte

MBA - Human Resources Management

Strayer University

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MALIKA BOYD