MALIKA SMITH-BALDWIN
Riverdale,GA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Home Health Aide
Center for Independant Living
03.2023 - 04.2024
- I have helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- has helped with patient well-being by providing compassionate and attentive personal care
- Administer medications per doctor's instructions.
- Use universal precautions and infection control principles in all aspects of care.
- Assist my clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Perform light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
SALES REP - SHOES & JEWELRY
Macys
09.2021 - 03.2022
- Primary responsibilities included face-to-face customer service, cash handling, operating the register, opening and closing, and working as part of a team.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Monitored customers for signs of security concerns and escalated issues to management.
CASHIER
Dollar Tree
03.2016 - 01.2017
- Greeted customers when entering the store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Work flexible schedules and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy in balanced registers
TEAM MEMBER - CUSTOMER SERVICE/CASHIER
Burger King
02.2016 - 10.2016
- Daily responsibilities included but were not limited to Cooking, Stocking, Cleaning, Cash Handling, Taking customer orders, Operating a cash register, Providing exceptional guest service, and working closely with other Team Members and Managers.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
BBA - Finance
American InterContinental University
Schaumburg, IL12.2025
High School Diploma -
WILLIAM PENN HIGH SCHOOL
Harrisburg, PA06.1992
Skills
- Patient Care
- Meal Preparation
- Personal Hygiene Assistance
- Feeding Assistance
- Bathing Assistance
- Housekeeping
- Patient transportation
- ADL support
- Medication Administration
- Care Plan Adherence
- Medication organization
Certification
- Certificate in Customer Service through EDSI
- Cooking
- Stocking
- Cleaning
- Cash Handling
- Taking customer orders
- Operating a cash register
- Providing exceptional guest service
- Working closely with other Team Members and Managers
Additionalcontact
(717) 749-9878, malikabaldwin816@gmail.com
Timeline
Home Health Aide
Center for Independant Living
03.2023 - 04.2024
SALES REP - SHOES & JEWELRY
Macys
09.2021 - 03.2022
CASHIER
Dollar Tree
03.2016 - 01.2017
TEAM MEMBER - CUSTOMER SERVICE/CASHIER
Burger King
02.2016 - 10.2016
BBA - Finance
American InterContinental University
High School Diploma -
WILLIAM PENN HIGH SCHOOL
- Certificate in Customer Service through EDSI
- Cooking
- Stocking
- Cleaning
- Cash Handling
- Taking customer orders
- Operating a cash register
- Providing exceptional guest service
- Working closely with other Team Members and Managers
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