Malikahi Majeski
Ocala,Fl
Summary
Dynamic culinary professional with extensive experience at Pizza Hut, excelling in food presentation and sanitation practices. Proven ability to enhance customer satisfaction through effective teamwork and strong attention to safe food handling procedures. Skilled in cooking techniques and committed to maintaining a clean and organized kitchen environment.
Overview
2
2
years of professional experience
Work History
Cook
Sonics Drive In
10.2022 - 06.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Customer Service Representative
McDonald’s
10.2023 - 06.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Production Cook
Pizza Hut
10.2024 - 03.2025
- Collaborated with team members to meet daily production goals and deadlines.
- Plated finished foods, added garnish for aesthetic purposes and handed plates to servers for distribution to customers.
- Observed food safety, proper cleaning and good hygiene practices to prevent food-borne illnesses.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Kitchen organization
- Strong attention to safe food handling procedures
- Frying
- Cooking techniques
- Knife skills
- Sanitation
- Supply restocking
- Performance improvement
Timeline
Production Cook
Pizza Hut
10.2024 - 03.2025
Customer Service Representative
McDonald’s
10.2023 - 06.2024
Cook
Sonics Drive In
10.2022 - 06.2023
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