Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies
Timeline
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Malinda Eldridge

Malinda Eldridge

Accounting and Management
Spokane,FL

Summary

Enterprising Branch Manager successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations.

Looking to relocate to Spokane, Washington 7/2022

Overview

8
8
years of professional experience

Work History

Florida Branch Manager

Q-railing USA
Orlando , FL
02.2020 - Current
  • Relocated and set up 2nd USA location for international company: Office, warehouse, and showroom in Florida. Handling and maintaining $2.4 million in inventory.
  • Coordinated budget for Florida office and warehouse supplies.
  • Manage and directed all operation aspects including warehouse, customer service, administration and sales.
  • Work with management team to plan for short- and long-term goals.
  • Exceeded sales goals, keeping in line with company growth strategy.
  • Manage budget and allocate funds appropriately
  • Shared knowledge with other branches and headquarters on effective practices, business opportunities, and needs.
  • Participate in regular communication with other branches.
  • Assessed expansion plans and presented costs to recommend changes.
  • Recommended credit approvals and denials based on customer credit application reviews.
  • Assessed employee performance and developed improvement plans.
  • Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
  • Identified and capitalized on community business opportunities with effective networking.
  • Uncovered and resolved strategic and tactical issues impacting sales management and business operations.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
  • Maintained friendly and professional customer interactions.
  • Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
  • Evaluated applications against outline specifications to approve, reject or recommend adjustments files.
  • Enhanced branch production rates by handling evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.
  • Produced reports outlining financial data to assist management with making strategic plans and operational decisions.
  • Consulted with representatives of regulatory agencies to complete accurate filings and uphold strict compliance.
  • Gathered and reviewed customer feedback to improve operations.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Protected company assets with strategic risk management approaches.

Accounts Receivable Specialist

Timberlake Cabinetry
Phoenix, AZ
10.2019 - 01.2020
  • Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Reconciled accounts receivable ledger to verify payments and resolve variances.
  • Researched and resolved customer claims related to shortages, discount violations and returns.
  • Analyzed, prepared and issued chargeback notices for payment to prevent third-party collection agency involvement.
  • Tracked contracts, proposals and waivers to keep billing accurate and current.
  • Managed monthly reconciliation schedules for assigned accounts.

Payroll Accountant

Coast Hotels
Wenatchee, WA
08.2018 - 09.2019
  • Delivered human resources financial support by certifying and processing payroll, completing deposits, performing pay adjustments and promptly distributing checks for 134 employees. Union, non-union, tips, salary/hourly.
  • Calculated payroll deductions by accurately using ADP and processed payroll to meet preset requirements.
  • Upheld strict confidentiality protocols with client details.
  • Reviewed accounts, resolved coding errors and tracked recurring expenses for accrual entry.
  • Identified audit risks, helped prepared budgets and coordinated with management and audit team in preparing related reports.
  • Prepared working papers, reports and supporting documentation for audit findings.
  • Collected and reported monthly expense variances and explanations.
  • Trained new employees on accounting principles and company procedures.
  • Collaborated with accounting manager (Controller) to comply with governing bodies and limit regulatory risks.
  • Tracked funds, prepared deposits and reconciled accounts.
  • Managed and controlled hotel safe and all transactions therein.
  • Identified management control weaknesses and provided value added suggestions for remediation.

Furniture Sales

Davis Furniture
Wenatchee, WA
05.2018 - 08.2018
  • Communicated with clients to find and design layout best suited for client needs and location.
  • Researched furniture materials and suggested pieces to clients based on budget and want.
  • Updated customers on scheduled deliveries of furniture to homes.
  • Displayed past designs and purchases to new clients to assist with creative process.
  • Worked within budgetary constraints to advise quality and design of furniture in houses, apartments and mobile homes.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Discussed return policy with customers, outlined restrictions and educated customer on choices for special ordered fabrics.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in Household Furnishings & products.
  • Managed efficient cash register operations.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Accounting Technician I

State of Alaska
Wasilla, AK
06.2016 - 03.2018
  • Office of Children’s Services, South Central Regional Office Accounting
  • Review and process all special needs request forms including but not limited to payments for daycare, clothing, physical health care, mental health services and case management expenses for over 2000 clients
  • Processes invoices for services provided for children in state custody
  • Review all Purchase Authorizations to ensure requested expenditure is in compliance with divisional policy and procedures spending matrix
  • Return unauthorized expenditures to requesting case worker, supervisor and administrative officer (based on regional protocols) and advise as to possible denial of payment and recommend solutions
  • Identify problem trends in submittal of unauthorized requests, and attend unit or supervisor meetings to provide training and instruction on correct preparation
  • Research ORCA to verify client case number and placement is correct on request with goal of ensuring maximum Federal reimbursement for client expenditures are being captured
  • Reconcile Purchase Authorization with invoice to ensure accuracy of expenditure and authorization of payment through proper signing authority
  • Process provider information into ORCA matching client information and prepare for certification of automated check to run weekly
  • Maintain copies of all special need requests and paid invoices per Retention Policy
  • Prepare and distribute purchase authorizations to various providers authorizing services
  • Develop and maintain rapport with providers to resolve any problems with payments or services
  • Explain divisional policy and procedure to providers that may have misunderstood
  • Work with providers on reconciliation of accounts for providers, payment discrepancies or other payment issues with new automated financial database, by utilizing AKSAS and ORCA for research methods of payments
  • Using AKSAS, ORCA and locally constructed and maintained spreadsheet, prepares monthly reports to track expenditures in various program accounts to ensure expenditures are within annual budget allocations. Provide expenditure information to Management on established schedules.
  • Processes payroll (calculating and ensuring correctness and completeness) for 117 State of Alaska Employees in South Central Regional Office.

Administrative Assistant II for Program Coordinator

State Of Alaska Department Of Labor
Anchorage, AK
09.2013 - 06.2016
  • State of Alaska, Division of Vocational Rehabilitation, Business Enterprise Program
  • In this position exceptional service was provided to applicants, contractors, licensed BEP vendors and Division of Vocational Rehabilitation personnel, as well as demonstrated ability to interact with State of Alaska departments and divisions
  • Create and produce financial records, track and compare data from variety of sources for accuracy and completeness, identify discrepancies or inaccuracies
  • Process procurements for equipment purchases and program expenditures
  • Track and monitor state equipment utilized at each business (10)
  • Coordinate and procure repair/maintenance requests and acquisition of new equipment
  • Work independently and prioritize workload
  • Have ability to multi-task while handling various priorities with multiple interruptions
  • Show experience that demonstrates attention to detail and accuracy
  • Effectively demonstrate problem solving skills, flexibility, objectivity, and composure in stressful and challenging situations
  • Experience in dealing with confidential or sensitive information and ability to use discretion when resolving confidential or sensitive matters
  • Have experience demonstrating excellent organizational, oral, and written communication skills
  • Fluent with MS Office applications (Word, Excel, Outlook, Publisher)
  • Produce monthly budget reports to Supervisor, covering Federal and State finances for program
  • Produce yearly Federal reports showing revenues and expenditures for Federal sites
  • Do financial data entry for 10 sites accurately and timely
  • Receive, verify for accuracy, and process all invoices, coding to specific budgets and allotments on separate Federal and State budget worksheets
  • Produce quarterly payments for sick/vacation pay and annual retirement supplement for each of vendors
  • Send late statement notifications if payments are late
  • Track finances for 10 businesses, and 20 accounts with vendors and contractors around state
  • Assist in answering phone when necessary, covering for lunches and on as needed basis.

Education

High School Diploma -

Service High School Anchorage AK
Anchorage, AK
01.1982

Skills

  • Cost Data Analysis
  • Prioritizing and Planning
  • Business Relationship Management
  • Time Management
  • Creative and Innovative
  • Adaptable to Changing Conditions
  • Team Building Leadership
  • Data Analysis
  • Decision Making
  • Financial Resources Management
  • Remote Video Conferencing
  • Spreadsheet Tracking

Accomplishments

  • Opened our company's 2nd USA branch during a worldwide pandemic, kept the cost of opening the branch under budget, and opening 2 months ahead of schedule.
  • Repeatedly received recognition from superiors for excellence in service.
  • Collaborated with team of 4 in the development of opening the new branch in Orlando, Florida.
  • Completed our first year in sales breaking all prior records for USA sales!

Hobbies

Very spontaneous with road trips, especially if I can take my dog! I enjoy kayaking lakes and fishing. Love to work in the garden and grow my own food, organically. I am an avid reader in the winter months, when I hibernate.

Timeline

Florida Branch Manager

Q-railing USA
02.2020 - Current

Accounts Receivable Specialist

Timberlake Cabinetry
10.2019 - 01.2020

Payroll Accountant

Coast Hotels
08.2018 - 09.2019

Furniture Sales

Davis Furniture
05.2018 - 08.2018

Accounting Technician I

State of Alaska
06.2016 - 03.2018

Administrative Assistant II for Program Coordinator

State Of Alaska Department Of Labor
09.2013 - 06.2016

High School Diploma -

Service High School Anchorage AK

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Malinda EldridgeAccounting and Management