MALINDA HALLETT
Janitorial worker
Cle Elum,WA
Summary
Seasoned Customer Service Associate with over 20 years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive and positive work environments. Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Trustworthy individual team member with expertise in cleaning, stocking and maintaining local banks and retail facilities. Takes pride maintaining tidy, clean and sanitized spaces for optimal safety, comfort and professionalism. Team-oriented, punctual and hardworking.
Overview
26
26
years of professional experience
Work History
JANITORIAL WORKER
VARSITY FACILITY SERVICES
03.2018 - 01.2022
- Enhanced facility cleanliness by performing daily janitorial tasks such as sweeping, mopping, and vacuuming.
- Aided in maintaining inventory control by monitoring supply levels and requesting necessary replenishment when needed.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
Paint Department Manager
FRONTIER BUILDING SUPPLY
04.2000 - 05.2016
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Enhanced customer satisfaction through personalized color consultations and product recommendations.
- Developed strong relationships with vendors, resulting in better pricing and delivery schedules for paint product.
- Organized and detail-oriented with a strong work ethic.
- Self-motivated, with a strong sense of personal responsibility.
Customer Service Representative
Copeland Lumber
08.1995 - 04.2000
- Increased lumber sales by providing excellent customer service and in-depth product knowledge.
- Assisted customers with selecting the appropriate lumber for their projects, resulting in increased satisfaction and repeat business.
- Continuously updated product knowledge through training sessions and industry research, becoming a trusted resource for colleagues and customers alike.
- Provided support to fellow associates during busy periods or when faced with challenging customer inquiries, contributing to a cohesive team atmosphere.
- Managed special orders for clients seeking custom lumber products or quantities not readily available on the sales floor.
Education
High School Diploma -
SOUTH WHIDBEY HIGH SCHOOL
Langley, WA06.1992
Skills
- Human Resources
- Problem Solving
- Time Management
- Customer Service
- Effective Communication
- Team Leadership
- Inventory Management
- Sales Techniques
- Strong Work Ethic
- Quality Assurance Standards
- Facilities Maintenance
- Hand and Power Tool Operation
- Attention to Detail
- Heavy Lifting
AWARD
EXTRA MERITORIOUS AWARD SERVICES PERFORMED AT THE BEGINING OF COVID-19 PANDEMIC.
Timeline
JANITORIAL WORKER
VARSITY FACILITY SERVICES
03.2018 - 01.2022
Paint Department Manager
FRONTIER BUILDING SUPPLY
04.2000 - 05.2016
Customer Service Representative
Copeland Lumber
08.1995 - 04.2000
High School Diploma -
SOUTH WHIDBEY HIGH SCHOOL
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