Malinda Lopez
Guntersville,AL
Summary
Accomplished Neurodiagnostic Technologist with a proven track record at Marshall Neurology Center, enhancing patient care through expert EEG techniques and effective communication. Demonstrated success in improving safety protocols and fostering interdisciplinary collaboration. Skilled in statistical analysis and neurology assessments, ensuring high-quality clinical decision-making and patient satisfaction.
Overview
11
11
years of professional experience
Work History
Neurodiagnostic Technologist
Marshall Neurology Center
10.2016 - Current
- Assisted in the development of department protocols for improved safety and compliance with regulatory standards.
- Analyzed complex data sets derived from various neurodiagnostic tests, enabling more informed clinical decision-making processes.
- Trained new staff members on the proper use and maintenance of neurodiagnostic equipment.
- Contributed to interdisciplinary team meetings, discussing patient cases and sharing insights from neurodiagnostic testing.
- Ensured high levels of patient satisfaction by maintaining strict confidentiality, delivering timely communication updates, and expressing empathy towards individual needs or concerns during appointments.
- Enhanced patient care by conducting comprehensive neurodiagnostic tests and assessments.
Analytics Support Member
Team TSI
10.2013 - 10.2016
- Assisted customers with inquiries to resolve issues quickly and efficiently.
- Improved satisfaction by delivering timely and accurate support to clients.
- Provided technical support for enhanced customer experiences.
- Addressed client concerns to ensure a positive service experience.
- Delivered high-quality support to maintain client trust and satisfaction.
- Responded to customer emails and calls to address technical challenges.
- Supported team operations with detailed reports and documentation.
- Utilized strong communication skills to effectively convey information to both clients and colleagues.
- Managed multiple priorities simultaneously while maintaining a strong focus on detail-oriented tasks.
- Supported cross-functional projects by collaborating with various departments such as sales, marketing, and engineering.
- Created user accounts and assigned permissions.
Education
Health Sciences
Skills
- Proficient in Task Management
- Effective Communication Skills
- Expertise in HIPAA Standards
- Workplace Professionalism
- Collaboration with physicians
- Healthcare Terminology Expertise
- Statistical Analysis Proficiency
- Systematic Equipment Calibration
- Clinical Neurology Assessments
- Expertise in EEG Techniques
- Knowledge of Neurological Disorders
- Versatile with Technology Integration
- Nerve Conduction Testing
- Strategic Problem Resolution
- Attention to detail
- Comprehensive Patient Assistance
- Multitasking Abilities
- Dependable Work Ethic
- Decision-making
- Problem resolution
- Analytical thinking
- Procedure scheduling
- Data gathering
- Data interpretation
- Skilled in Operating Diagnostic Tools
Timeline
Neurodiagnostic Technologist - Marshall Neurology Center
10.2016 - Current
Analytics Support Member - Team TSI
10.2013 - 10.2016
The University of Alabama - , Health Sciences
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