Malinda Morgan
Berthoud,CO
Summary
A successful negotiator with excellent communication skills
Customer-focused Sales Representative with (15) years of solving problems and communication skills.
Excellent track record of resolving issues, increasing revenue and customer satisfaction, and driving overall operational improvements. Talented business manager with a track record of success in operations and leadership. Im focused on satisfying customers by providing high-quality service. Determined and dedicated to exceeding mandates. Eager to take on higher responsibilities. Skilled Area Manager with experience mentoring and directing new team members. Detail-oriented Manager is successful in building and motivating dynamic teams while cultivating a company culture comfortable for staff and highly productive. Motivated team leader driven to cut company costs and boost revenue through innovative management and sales techniques.
Overview
15
15
years of professional experience
Work History
Landlord
The Morgan's LLC
Westminster, CO
08.2019 - Current
- Maintained accurate records of tenant payments and documented any discrepancies or late fees.
- Negotiated leases, collected rent, and handled evictions when necessary.
- Performed regular maintenance tasks such as painting, plumbing repairs, and general upkeep.
- Advertised available units through print media and online listings sites.
Stay Home Mom
Morgan household
Berthoud, CO
09.2008 - Current
- Time management skills
- Planning skills
- Quick problem-solving skills
- Communication skills
- Financial skills
- Organizational skills
- Attention to detail
- Teamwork
- Computer and Internet skills
- Leadership
- Strong ability to work under pressure
Store Manager
Mattress Firm
Loveland, CO
04.2020 - 06.2021
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Resolved customer complaints in a timely manner.
- Managed daily banking activities such as deposits and withdrawals.
- Trained and mentored associates to teach daily tasks and procedures.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Area Manager
Mattress King
Denver , CO
03.2009 - 07.2014
- Scheduled regular meetings with store teams to discuss objectives, performance metrics and customer feedback.
- Analyzed financial data such as sales reports, budgets and payroll records to identify areas of improvement.
- Reviewed staffing needs to ensure adequate coverage at all times in stores.
- Oversaw the recruitment process for new staff members including interviewing and training.
- Resolved conflicts between employees or customers in a professional manner.
- Coached Store Managers on developing effective sales strategies and building customer loyalty.
- Monitored and evaluated district performance to ensure goals were met.
Education
High School Diploma -
Stanley Lake High School
Westminster, CO05-2004
Some College (No Degree) - Business
Colorado Technical University
Colorado Springs, COSkills
- Ability to communicate clearly and effectively
- Strong organizational skills
- Active listening skills
- Effective team player
- Flexibility/Adaptability
- Self-Motivated and goal organized
- Manage a team of individual contributors
- Mortgage & Home Equity Products
- Training delivery & facilitation
- Rent Collection
- Marketing and Advertising
- Customer Service-Oriented
- Property Management
- Staff Management
- Business Development
- Loan Processing
- Adaptable
- Tenant and Eviction Laws
- Payment Collection
Timeline
Store Manager
Mattress Firm
04.2020 - 06.2021
Landlord
The Morgan's LLC
08.2019 - Current
Area Manager
Mattress King
03.2009 - 07.2014
Stay Home Mom
Morgan household
09.2008 - Current
High School Diploma -
Stanley Lake High School
Some College (No Degree) - Business
Colorado Technical University
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