MaLinda Rose
McCordsville,United States
Summary
Highly organized and motivated employee with a strong focus on time management and organizational skills. Seeking opportunities to further develop these skills while contributing to company growth. Exceptional customer service, multitasking abilities, and effective time management. Proven ability to handle multiple tasks effectively and efficiently. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Marauder Achievement Program Supervisor
Mt Vernon Middle School
10.2024 - Current
- Designed detailed learning plans for struggling students based on test, homework and assignment records.
- Created and developed lesson plans to meet students' academic needs.
- Scheduled conferences with parents to discuss students' progress and classroom behavior.
- Adapted teaching methods and materials to meet students' varying needs.
- Supported student physical, mental, and social development using classroom games and activities.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
- Worked with teacher to identify and target opportunities for instructional improvements.
- Provided one-on-one and group-based learning support focused on student progress.
Instructional Aide
Mt Vernon Middle School
07.2023 - 09.2024
- Assisted teachers in developing and implementing lesson plans.
- Created a positive learning environment for students.
- Monitored student behavior and identified areas of improvement.
- Conducted small group instruction sessions as needed.
- Assisted with classroom management, including seating arrangements and discipline procedures.
- Attended staff meetings and professional development workshops.
- Collaborated with other educators to develop individualized education plans.
- Delivered instruction individually or in small groups with support from instructor.
- Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
- Adapted teaching methods and materials to meet students' varying needs and interests.
- Complied with instructor-developed IEPs and made informed recommendations for adjustments.
- Graded assignments and tests and documented results into filing systems.
Assistant Property Manager
Green Mountain Realty
05.2006 - 09.2012
- Addressed and resolved complaints, concerns and service requirements to deliver prompt remedial action.
- Explained policies and procedures to tenants and enforced rules.
- Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Collected monthly assessments, rental fees, deposits and payments.
- Updated tenant and unit information to keep current in housing database.
- Conducted apartment tours for potential tenants and answered questions about property.
- Developed strong, professional relationships with residents by initiating collaboration and delivering exemplary service and engagement.
- Coordinated general maintenance and repairs to keep facilities operational and attractive.
Lab Accessioner
Strand Analytical Labs
08.2007 - 07.2011
- Gathered samples for lab testing to assess metrics.
- Labeled and numbered specimens for accurate recordkeeping and blind testing.
- Unloaded, unpacked and routed incoming specimens by type to different staging areas for further processing.
- HIPPA Compliance Officer for the laboratory.
- Maintained compliance with standards for patient confidentiality, work accuracy and infection control.
- Met quality control standards by examining specimens for adequacy and appropriateness.
- Captured client and specimen data electronically to build and update files.
- Fielded inquiries from clients and phlebotomists regarding specimen requirements and testing protocols.
- Prepared specimens by sorting into groups and setting up in designated areas.
- Gathered biological samples for laboratory tests.
- Received and routed results to proper personnel.
- Adhered to safety procedures when handling specimens and working in laboratory.
- Managed departmental inventory and supply ordering.
- Processed hematology and chemistry samples.
- Developed exemplary rapport with personnel and patients by demonstrating compassion and scientific expertise.
- Processed orders for lab testing and liaised with physicians to review results.
Assistant
Associated Family Physicans
05.2002 - 05.2005
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Created and maintained patient medical records, ensuring accuracy and compliance with regulations.
- Processed incoming referrals for new patients, verifying insurance information and scheduling appointments accordingly.
- Coordinated and scheduled complex procedures such as surgery, tests, physicals and follow-up visits.
- Performed clerical tasks such as filing paperwork, entering data into computer systems and managing electronic health records.
- Answered incoming calls from patients inquiring about their upcoming appointments or requesting changes to existing ones.
- Researched providers to determine if they are in-network or out-of-network for the patient's health plan.
- Reviewed patient records and verified insurance eligibility.
- Coordinated referrals with primary care physicians, specialists, and other healthcare providers.
- Prepared referral documents containing patient information, diagnosis codes, treatment plans, and provider information.
- Communicated with patients regarding their referrals and answered any questions they had about the process.
- Called insurance companies to confirm coverage of procedures and services requested by referring physician.
- Organized, scanned, and filed patient documents into electronic health records system.
- Reviewed incoming mail for accuracy and completeness of patient information.
- Maintained accurate records of all medical files in accordance with HIPAA regulations.
- Performed quality assurance checks on patient files to ensure accuracy and completeness.
- Answered phone calls and emails promptly, providing requested information when possible.
Education
Nationally Certified Phlebotomist - National Certified Phlebotomist
MedTech College
06.2015
Some College (No Degree) - General Studies
Sacramento City College
Some College (No Degree) - Medical Assisting
Ivy Tech Community College of Indiana
High School Diploma -
Galt High School
06.2003
Skills
- Document organization
- Appointment coordination
- Delivery scheduling
- Complaint resolution
- Health information privacy officer
- Data entry accuracy
- Record maintenance
Certification
- USA Cheer Certified - 2021 - Current
- Nationally Certified Phlebotomist - 2015-2017
Affiliations
- Cub Scout Troop 894 - Den Leader, Secretary, Committee Chair, Popcorn Kernel, District Popcorn Kernel. Aug 2014 - Feb 2020
- Assistant to the Director of Religious Education - St. Ann Catholic Church - scheduling Sunday school classes and programs, Running the RCIA program, Organizing the vacation bible school summer programs. 2007 - 2020
- Mt Vernon Youth Cheer Organization - Cheer Coach - Oct 2021 - Current
- Girl Scouts Leader - Aug 2021 - Current
Accomplishments
- Recipient Hou Koda District Guiding Light Award - 2017
Timeline
Marauder Achievement Program Supervisor
Mt Vernon Middle School
10.2024 - Current
Instructional Aide
Mt Vernon Middle School
07.2023 - 09.2024
Lab Accessioner
Strand Analytical Labs
08.2007 - 07.2011
Assistant Property Manager
Green Mountain Realty
05.2006 - 09.2012
Assistant
Associated Family Physicans
05.2002 - 05.2005
Some College (No Degree) - General Studies
Sacramento City College
Some College (No Degree) - Medical Assisting
Ivy Tech Community College of Indiana
High School Diploma -
Galt High School
Nationally Certified Phlebotomist - National Certified Phlebotomist
MedTech College
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