Malinda Seiferth

• Implemented operational policies for residential services, including Supportive Living and Group Home supports.
• Coordinated cases for 10 to 12 participants with intellectual disabilities and complex needs.
• Completed person-centered plans and quarterly reviews while managing medical care.
• Ensured compliance with state licensure, Medicaid waiver, HCBS, and CARF standards.
• Facilitated access to benefits for participants to maintain ongoing support.
• Reviewed documentation for Medicaid reimbursement to ensure compliance and accuracy.
• Developed individual service plans based on assessed needs within designated time frames.
• Supervised a team of 13 Behavior Specialists and DS Assistants, providing comprehensive training and evaluations.
• Educated clients on available resources and community support services for recovery.
• Advised individuals regarding medication compliance, lifestyle changes, stress reduction techniques.
• Conducted home visits when necessary to assess living conditions of clients.
• Managed staff schedules to ensure coverage in all departments.
• Managed the onboarding process for new hires by providing orientation materials and assigning initial tasks.
• Processed payroll information including hours worked and approved time off requests.

Oversaw housing plans for 35 clients, ensuring timely transition to permanent housing.
Conducted community workshops to educate public on available social services.
Implemented strategies to increase public awareness of community service programs.
Referred clients to appropriate team members and organizations based on treatment needs.
Provided leadership and support to staff, promoting collaboration and teamwork.
Developed training programs for staff to enhance service delivery effectiveness.
Managed volunteer initiatives to assist underserved populations.
Partnered with local organizations to expand access to essential services.