Payroll Admin
Malinda Steinebach
Energy Partners
Great Falls,MT
Work Preference
Desired Job Title
Payroll AdministratorPayroll SpecialistPayroll ClerkPayroll Manager
Work Type
Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work
Location Preference
Remote
Minimum Desired Compensation
$25/hr
Important To Me
Flexible work hoursCompany CultureWork-life balanceCareer advancementPersonal development programsHealthcare benefitsWork from home optionPaid time offPaid sick leave401k match
11
years of professional experience
Proven Customer Service Representative at Energy Partners, adept in CRM and problem-solving, enhanced customer loyalty through empathetic complaint resolution and efficient call handling. Excelled in data entry and software proficiency, significantly reducing wait times and streamlining account management. Demonstrates exceptional active listening and organizational skills, ensuring top-tier customer relations.
Work History
Payroll Administrator
1 Year 7 Months- Processed payroll data accurately, ensuring compliance with wage, deduction, and tax requirements.
- Verified employee hours, overtime, and attendance records against timekeeping systems.
- Reconciled payroll discrepancies and resolved employee pay inquiries promptly.
- Maintained confidential payroll records, supporting accurate audits and reporting.
- Updated employee changes, including new hires, terminations, and benefit adjustments, in payroll systems.
- Coordinated with HR and accounting to align payroll processing and general ledger entries.
- Improved payroll workflows by standardizing procedures and reducing recurring processing errors.
- Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
- Submitted reports on payroll activities.
- Conducted regular audits of payroll data to identify discrepancies and ensure compliance with federal regulations.
- Maintained up-to-date knowledge of changes in labor laws affecting payroll administration to ensure ongoing compliance.
Customer Service Representative
9 Years 1 Month- Handled customer inquiries and suggestions courteously and professionally.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Learned and use several different computer softwares
- Data entry
- Account making
Payroll Administrator
1 Year 6 Months- Update spreadsheets to upload into payroll software
- Downloading timeclocks from deputy
- Running payroll through Paylocity
- Updating tax transmittal spreadsheet
Legal Assistant
1 Year- Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.
- Organized documents to manage paper and electronic filing systems of clients.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
Education
- Psychology
- Psychology
Skills
Improved customer service through responsive client support.
Enhanced customer interactions through active listening.
Improved record accuracy through careful data entry.
Reduced issues through effective problem-solving abilities.
Supported daily operations through strong computer proficiency.
Built customer relations through clear
professional communication.
Resolved concerns through calm problem resolution.
Kept Microsoft Excel records accurate and current.
Supported communication flow through Microsoft Outlook.
Handled money transactions accurately and securely.
Delivered customer technical support with professionalism.
Maintained accurate customer relationship management (CRM) information.
Processed payments with reliable attention to detail.
Kept spreadsheets organized for smooth tracking.
Improved organization across daily work tasks.
Timeline
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Superior High School
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The University of Montana - Western
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