Malinda A. Drayton

Downsized due to company wide budget cuts.

• Operated and maintained applicant tracking and candidate management systems.
• Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
• Evaluated strengths and weaknesses of candidates through effective screening processes.
• Developed recruiting strategies to identify qualified candidates and build network.
• Collaborated with hiring managers to complete intake calls.
• Assisted with onboarding and orientation of new hires to expedite acclimatization process.
• Collaborated with HR leadership regarding candidate full compensation package.
• Developed and maintained relationships with internal and external stakeholders.
• Developed and implemented plans to improve recruitment process by 65%.
• Advised managers on best practices to maintain compliance with applicable laws.
• Consulted businesses on successful recruiting and retention practices to help minimize turnover.
• Conducted performance reviews and provided feedback to managers on employee performance.
• Improved office efficiency by effectively managing internal communications and correspondence.
• Created and delivered HR training sessions to staff, managers and executives.
• Generated and analyzed reports to monitor employee engagement and attrition trends.
• Coordinated closely with HR colleagues on diversity and inclusion initiatives, promoting workplace where individuals from all backgrounds could thrive professionally and personally
• Reduced agency reliance by proactively building internal talent pipelines for hard-to-fill roles through targeted headhunting efforts and networking events attendance
• Coordinated closely with HR colleagues on diversity and inclusion initiatives, promoting workplace where individuals from all backgrounds could thrive professionally and personally
• Negotiated competitive salary packages with candidates, resulting in successful offers and acceptances
• Conducted comprehensive reference checks to ensure credibility of potential hires before extending offers
• Collaborated with HR leadership regarding candidate salary determinations
• Trained junior recruiters on best practices, contributing to overall team success and improved efficiency
• Created engaging job postings that accurately reflected position requirements while showcasing company culture
• Actively participated in industry conferences and networking events, keeping up-to-date on current trends and expanding professional network
• Emphasized job benefits and perks to applicants to improve organization's attractiveness
• Managed high-volume requisitions in timely manner to meet client staffing needs efficiently
• Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible
• Monitored recruitment metrics to identify areas for improvement and implemented changes accordingly
• Streamlined communication between candidates and hiring managers, leading to higher satisfaction on both sides
• Assisted with onboarding and orientation of new hires to expedite acclimatization process
• Advised managers on best practices to maintain compliance with applicable laws
• Developed and maintained relationships with external recruiters to obtain referrals to qualified candidates
• Leveraged LinkedIn Recruiter tool effectively, broadening network connections and identifying passive candidates
• Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events
• Maintained compliance with federal and state employment laws during entire recruitment process
• Studied job descriptions and qualifications to determine applicant requirements
• Provided exceptional customer service to both candidates and clients, fostering long-term partnerships
• Consulted businesses on successful recruiting and retention practices to help minimize turnover
• Coordinated schedules to arrange management interviews with applicants
• Built strong relationships with internal and external candidates to ensure excellent hiring experience
• Developed and implemented plans to improve recruitment process
• Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes
• Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume
• Organized job fair events that attracted diverse talent pools, increasing company's reach within local communities
• Developed strong understanding of industries served, allowing for targeted recruiting efforts for specialized positions
• Increased candidate placements by developing and maintaining relationships with clients and candidates
• Partnered with HR teams to determine workforce planning needs, aligning recruitment efforts with business objectives
• Implemented innovative sourcing strategies that led to discovery of top talent in competitive markets
• Collaborated with internal teams to address specific recruitment challenges and develop tailored solutions
• Advertised job opportunities on social media platforms and job boards
• Improved employee retention rates through thorough candidate screening and interview techniques
• Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments
• Evaluated strengths and weaknesses of candidates through effective screening processes
• Developed recruiting strategies to identify qualified candidates and build network
• Collaborated with hiring managers to understand job requirements and expectations
• Operated and maintained applicant tracking and candidate management systems
• Participated in employer branding initiatives aimed at showcasing company as attractive place to work in order to attract top-tier talent in competitive market landscape
• Mentored junior recruiters, providing guidance on best practices and fostering supportive team environment
• Conducted thorough pre-screening interviews, ensuring only qualified candidates were presented to hiring managers for consideration
• Provided exceptional candidate experience throughout entire recruitment process, fostering positive relationships with prospective employees and enhancing company's reputation as employer of choice
• Provided exceptional candidate experience throughout entire recruitment process, fostering positive relationships with prospective employees and enhancing company's reputation as employer of choice
• Developed and maintained strong relationships with hiring managers to understand their unique needs and requirements for open positions
• Implemented comprehensive onboarding program, improving new hire retention rates and accelerating their integration into company culture
• Established robust employee referral program, increasing internal referrals as key source of quality hires within organization
• Streamlined hiring process, reducing time-to-fill for critical roles through proactive talent pipeline development
• Leveraged data-driven insights to inform recruitment decisions, optimizing processes for improved efficiency and effectiveness over time
• Evaluated and refined recruitment metrics, enabling leadership to make informed decisions and allocate resources effectively
• Created compelling job advertisements that accurately represented company''s culture and attracted diverse candidates from various backgrounds
• Conducted regular market research on industry trends and competitor practices, ensuring up-to-date understanding of evolving talent landscape
• Enhanced candidate pool by implementing innovative sourcing strategies and utilizing diverse recruitment channels
• Managed successful execution of campus recruitment efforts, attracting top talent from targeted universities and colleges
• Managed high-volume requisition load, consistently meeting or exceeding established performance metrics and goals
• Coordinated closely with HR colleagues on diversity and inclusion initiatives, promoting aworkplace where individuals from all backgrounds could thrive professionally and personally

Contractor

• Performed high volume sourcing, screening, and scheduling for various level clinical requisitions
• Built relationships with internal and external stakeholders
• Responsible for all posting/marketing to social media network/recruiting sites, TMP and Job Boards
• Created and maintained current pipeline of 45-60 candidates for future opportunities
• Dispositioned candidates accordingly in ATS system with appropriate correspondence
• Use behavioral based interview techniques to evaluate and recommend candidates for selection
• Demonstrate competent and compliant use of organization's current HRIS technology including current Applicant Tracking System (ATS), associated systems and processes while following company policy
• Consistently and creatively develop strategies to acquire candidates based on traditional and progressive methodologies honing in on DE&I
• Represent organization positively at internal and external Recruitment events
• Use sound judgment in reviewing applications, work history, disclosures and background checks; involving additional HR Partners as necessary
• Lead, develop, and implement system and community career events to attract top talent
• Show significant independent initiative in finding events, associations and other community opportunities to build relationships and pipelines of candidates
• Remain current on social media recruitment trends, and present innovative ideas to drive recruitment
• Scheduled interviews with other healthcare professionals.
• Utilized social media sites to recruit new employees.
• Scheduled and oversaw HIPAA and OSHA training for new employees.
• Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
• Collaborated with HR leadership regarding candidate salary determinations.
• Built strong relationships with internal and external candidates to ensure excellent hiring experience.
• Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
• Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
• Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
• Improved office efficiency by effectively managing internal communications and correspondence.
• Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
• Developed and implemented onboarding and orientation programs for new employees.

Downsized due to company wide budget cuts - Covid-19 impact.

• Diversity, Equity, and Inclusion
• MS Suite | ADP | CSS | Indeed | Internal Applications
• Benefits Administration & Enrollment
• Cobra
• Retro Calculations
• Talent Acquisition / Full Life Cycle Recruitment
• New Hire Orientation
• Pension and Retirement
• Union Grievance Tracking
• Union documentation support for Human Resources Vice President
• Employee Relations
• Direct support for Human Resources Director
• Human Resources Safety Committee Member and Liaison
• Educated all New Hires on COVID-19 awareness per CDC Guideline requirements and internal policies and procedures
• Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
• Built comprehensive employee recruiting strategy.
• Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
• Facilitated criminal background check process for new hires.
• Processed unemployment claims and acted as company representative at unemployment hearings.
• Facilitated initiative to address disparities in hiring racial and ethnic minority applicants.
• Conducted confidential investigations of discrimination, harassment and workplace violence.
• Met with staff to resolve difficult situations related to performance and conflict management.
• Executed redesign of organizational structures to enhance team and leadership effectiveness through operational analysis, needs assessments and process mapping.
• Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
• Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
• Managed change through open communication for addressing employee concerns, allowing for different opinions and publicizing new strategies.
• Provided advice to leadership on implementation of HR policies and procedures, collective bargaining, and union agreements and business rollouts.
• Worked cooperatively with collective bargaining union representatives and management to establish accurate job position descriptions, classifications, pay grades and compensation.
• Coached managers through employee engagement, documentation, discipline and performance improvement plans.
• Improved quality of hiring decisions by working with hiring managers on new comprehensive employment selection processes.
• Delivered strategic workforce planning, benefits administration, labor relations, succession planning and reporting systems.
• Spearheaded talent acquisition, playing instrumental role in building and retaining high-caliber teams.
• Administered employee benefits programs and assisted with open enrollment.
• Developed and implemented onboarding and orientation programs for new employees.
• Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
• Guided leaders and employees as subject matter expert in areas of employee classification and compensation studies, talent management and training.
• Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
• Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
• Conducted career fairs, screened resumes and interviewed applicants to build candidate pipelines and enhance company culture.
• Explained and administered medical insurance, disability and flexible spending accounts.
• Implemented and supervised orientation procedures for new hires.
• Coached and educated management throughout organization on appropriate guidelines for maintaining legally-compliant workplace.
• Liaised with HR and payroll to coordinate and manage employee leaves of absence.
• Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
• Provided job placement accommodation recommendations for employees on physician-mandated medical restriction.

Contractor.

• Created elements to implement a newly developed DE&I program that embodied the assessment of the organizational needs, a clear and evolving plan for D&I training, focused leadership, targeted recruitment, defined goals and deadlines, Diversity Management, timeline for reviewing current trends and assessments on DE&I evolvement
• Analyzes wage and salary reports/data to determine competitive compensation plan
• Writes directives advising department managers of Company policy regarding equal employment opportunities, compensation, and employee benefits
• Consults legal counsel to ensure that policies comply with federal and state law
• Develops and maintains a human resources system
• Oversees the analysis and maintenance of records required by law
• Identifies legal requirements and government reporting regulations affecting human resources functions, ensures policies, procedures, and reporting are in compliance
• Studies legislation, arbitration decisions, and collective bargaining contracts to assess industry trends
• Full Life Cycle Recruitment
• Plans and conducts new employee orientation
• Keeps records of benefits plans participation, personnel transactions such as hires, promotions, transfers, performance reviews, and terminations, and employee statistics for government reporting
• Coordinates management training in interviewing, hiring, terminations,promotions, performance review, safety, and sexual harassment
• Advises management in appropriate resolution of employee relations issues
• Responds to inquiries regarding policies, procedures, and programs
• Administers annual performance review to include rate increases
• Full Benefits Administration
• Investigates accidents and prepares reports for insurance carrier
• Conducts wage surveys within labor market to determine competitive wage rate
• Prepares budget of human resources operations
• Prepares employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations
• Prepares reports and recommends procedures to reduce absenteeism and turnover
• Represents organization at personnel-related hearings and investigations
• Contracts with outside suppliers to provide employee services, such as temporary employees, search firms, or relocation services.
• Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
• Motivated employees through special events, incentive programs, and constructive feedback.
• Organized and led staff orientation programs and training to promote collaboration.
• Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
• Monitored and handled employee claims involving performance-based and harassment incidents.
• Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
• Used technologically relevant digital systems to manage payroll and benefits programs.
• Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
• Motivated employees through special events and incentive programs.
• Implemented performance reviews and motivational strategies to elevate HR team results.
• Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
• Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
• Maintained human resources regulatory compliance with local, state and federal laws.
• Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
• Processed employee claims involving performance issues and harassment.
• Fostered positive work environment through comprehensive employee relations program.
• Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
• Reduced process gaps while supervising employees to achieve optimal productivity.
• Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
• Instructed senior leaders on appropriate employee corrective steps.
• Coordinated technical training and personal development classes for staff members.
• Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
• Created and implemented forward-thinking initiatives to improve employee engagement.
• Discovered and resolved complex employee issues that affected management and business decisions.
• Structured compensation and benefits according to market conditions and budget demands.
• Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
• Identified and implemented appropriate strategies to increase employee satisfaction and retention.
• Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
• Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
• Liaised between multiple business divisions to improve communications.

Contractor

• Hired for multiple projects and the primary contact and support for the Managing Director CHRO and HR team
• Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
• Reviewed human resources paperwork for accuracy and completeness.
• Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
• Completed complex interview scheduling and coordination for the HR Business Partner, managers, recruiters, and Executive Leadership
• Updated and maintained the company's organizational charts using Visio as well as ADP employee records
• Assisted with additional requests including: benefits data entry and administration, HR audits, policy and procedure writing, talent acquisition and applicant tracking and reporting in iCIMS

Relocated to the State of DE

• Served as Benefits Administrator for the Employee Benefits Committee making recommendations to Sr
• Leadership
• Analyzed benefit programs and plan(s) offered by evaluating usage, services, effectiveness, cost and other factors
• Administered Leave Administration Benefits: eligibility determination, reviewed documentation and record keeping
• Processed Leave benefits requests for 4700 benefits eligible employees for all types of leaves as well as processing applicable payroll deductions or salary changes
• Assessed and implemented various improvements to the processes; saving the company time and money
• Ran reports; tracked and analyzed data related to leave usage and APS leave programs
• Directed and controlled 401K, medical, dental, and vision benefit packages.
• Reviewed benefits paperwork for accuracy and completeness.
• Expedited benefit delivery by establishing working relationships with benefit providers.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Skilled at working independently and collaboratively in a team environment.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Calculated deductions and disability payments.
• Managed employee benefits program, working with vendors, providers, and staff to maintain strong portfolio of insurance and retirement options.
• Managed continuous enrollment processes, as well as yearly enrollment periods.

Contract

• Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
• Answered employee inquiries regarding health benefits and 401k options.
• Prepared new hire letters, employee contracts, and corporate policies.
• Oversaw hiring, staffing, and labor law compliance.
• Updated HR database with new employee information, changes in benefits, and other details.
• Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
• Monitored safety and health practices to protect employees from hazards and promote healthy work habits.
• Managed payroll and timekeeping to track hours and accurately pay employees.
• Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
• Negotiated HR-related vendor contracts to maintain agreements with necessary vendors to support HR operations.
• Coordinated technical training and personal development classes for staff members.
• Administered performance evaluations to provide constructive feedback and identify ideal candidates for promotion.
• Monitored labor laws and regulations compliance to protect employers from litigations and employees from discrimination and harassment.
• Addressed employee conflicts with appropriate urgency, following all corporate procedures.
• Developed and implemented HR policies and procedures to promote clear and consistent approach to managing employees.
• Developed and monitored employee recognition programs.
• Generated and analyzed reports to monitor employee engagement and attrition trends.
• Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
• Conducted performance reviews and provided feedback to managers on employee performance.
• Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
• Developed disaster and recovery strategy to prepare company for hazardous weather conditions
• Collaborated with managers to identify and address employee relations issues.
• Developed and implemented onboarding and orientation programs for new employees.
• Completed human resource operational requirements by scheduling and assigning employees.
• Worked alongside global business leader to deploy new training strategies.
• Assisted with writing job postings and job descriptions for boards.
• Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
• Coordinated implementation of people-related services, policies and programs through departmental staff.
• Administered employee benefits programs and assisted with open enrollment.
• Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
• Performed budget analysis to control expenditures and predict future budget needs.

Contractor

• Kept projects on schedule by managing deadlines and adjusting workflows.
• Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
• Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
• Created job files for each project and maintained current data in each file.
• Maintained database and spreadsheets with accurate inventory and status.
• Prepared meeting agendas and minutes for distribution and record keeping.
• Provided input and feedback on departmental initiatives, directives and strategies to contribute to project success.
• Coordinated venue and catering arrangements, speaker and attendee liaison and material distribution for meetings and events.
• Kept corporate and client information confidential, adhering to data safety measures.
• Established rapport and engaged with stakeholders to build lasting professional relationships.
• Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
• Assembled manuals for team usage from vendor-supplied product data sheets and submittal information.
• Tracked hours and expenses to keep project on task and within budgetary parameters.
• Arranged travel and accommodation for team members and project partners.
• Wrote technical narratives to document processes and design changes.
• Assisted with onboarding newly hired staff members and coached on task prioritization.
• Responded to requests for information on materials to inquiring parties.
• Developed and implemented project plans and budgets to ensure successful execution.
• Facilitated workshops to collect project requirements and user feedback.
• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
• Analyzed project performance data to identify areas of improvement.
• Tracked project and team member performance closely to quickly intervene in mistakes or delays.
• Monitored project progress, identified risks and took corrective action as needed.
• Verified quality of deliverables and conformance to specifications before submitting to clients.
• Recruited and oversaw personnel to achieve performance and quality targets.
• Maintained open communication by presenting regular updates on project status to customers.
• Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
• Reported regularly to managers on project budget, progress, and technical problems.
• Reviewed and screened applicant resumes to identify qualified candidates.
• Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
• Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
• Developed and maintained positive relationships with external vendors, insurance providers and benefits administrators to establish trust and rapport.
• Briefed job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications and logistics.
• Conducted workplace compliance training to reduce liability risks and operate effectively.
• Developed and coordinated employee training programs to improve productivity and performance.

Contractor

• Managed and coordinated high-volume of inbound HR related inquiries and employee relations; providing, timely and thorough responses and completion
• Reviewed and assigned cases through the case management system to team members
• Employed creative/critical thinking regarding process resolution and ongoing procedural enhancements
• Completed other duties and reporting including weekly reporting, bi-weekly audit processing, daily update meetings, work list reports, repayments/reimbursements, and all aspects of the Educational
• Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
• Completed background and reference checks to facilitate hiring and onboarding of employees.
• Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
• Conducted new employee onboarding and provided ongoing orientation training.
• Developed and implemented effective recruitment and onboarding strategies for new hires.
• Compiled and monitored data for employee records and personnel documents to support accurate recordkeeping.
• Developed and administered internal surveys to evaluate employee satisfaction.
• Supported employee relations, cultivating retention with welcoming and inclusive work culture.
• Contributed to development and maintenance of personnel policies to streamline and standardize procedures.
• Identified and implemented appropriate strategies to increase employee satisfaction and retention.
• Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
• Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
• Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
• Recruited top talent to maximize profitability.

Contractor

• Handled grievances, union contract agreements, disciplinary actions, performance evaluations and training
• Oversaw hiring, staffing, and labor law compliance.
• Answered employee inquiries regarding health benefits and 401k options.
• Updated HR database with new employee information, changes in benefits, and other details.
• Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
• Conducted full lifecycle recruitment, TA Branding & Marketing, and implemented third party outsourcing
• Developed and implemented policies and procedures for new hire orientation, benefits, and safety training
• Compiled and prepared reports and documents for Executive Management
• Performed document translation and acted as company translator (Spanish/English)
• Monitored safety and health practices to protect employees from hazards and promote healthy work habits.
• Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
• Developed and implemented HR policies and procedures to promote clear and consistent approach to managing employees.
• Monitored labor laws and regulations compliance to protect employers from litigations and employees from discrimination and harassment.
• Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
• Administered performance evaluations to provide constructive feedback and identify ideal candidates for promotion.

Contractor

• Processed, verified, and maintained personnel related documentation, including, recruitment, training, grievances, performance evaluations, weekly earnings/sales, classifications, and employee leaves of absence
• Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
• Motivated employees through special events, incentive programs, and constructive feedback.
• Reviewed employment applications and assessed qualifications or eligibility of applicants
• Explained company personnel policies, benefits, and procedures to employees or job applicants
• Performed additional duties including administrative, organizing, planning, and prioritizing work
• Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
• Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
• Used technologically relevant digital systems to manage payroll and benefits programs.
• Fostered positive work environment through comprehensive employee relations program.
• Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
• Reduced process gaps while supervising employees to achieve optimal productivity.

Contractor

• Oversaw a department of 100 employees responsible for full life cycle recruitment
• Organized a strong commitment by the organization to incorporate a diverse, equitable and inclusive workforce by serving a diverse customer base to include creative engagement methods for the roll-out of the organization's strategic DE&I management plan
• Organized and directed employee training programs, resolved personnel concerns, and evaluated employee
• Managed all benefits enrollment, LOA, STD, LTD, and worker's compensation claims
• Structured compensation and benefits according to market conditions and budget demands.
• Maintained human resources regulatory compliance with local, state and federal laws.
• Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
• Negotiated HR-related vendor contracts to maintain agreements with necessary vendors to support HR operations.
• Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
• Coordinated technical training and personal development classes for staff members.
• Developed and implemented HR policies and procedures to promote clear and consistent approach to managing employees.
• Addressed employee conflicts with appropriate urgency, following all corporate procedures.
• Monitored labor laws and regulations compliance to protect employers from litigations and employees from discrimination and harassment.
• Monitored safety and health practices to protect employees from hazards and promote healthy work habits.
• Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
• Prepared new hire letters, employee contracts, and corporate policies.
• Oversaw hiring, staffing, and labor law compliance.
• Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.

FTE - Relocated to the State of VA

• Delivered complex and a broad range of responsibilities including company policy planning, development and implementation; full lifecycle recruitment, training &development, benefits enrollment
• Workers compensation, disciplinary action management, terminations and compliance regarding labor laws
• Responded quickly and maintained timely follow-up of all employee grievances and complaints
• Processed bi-weekly payroll and prepared documents including business or government forms and expense reports
• Conducted data analysis and extensive reporting for the department
• Communicated with customer representatives for feedback and distribution.
• Proved successful working within tight deadlines and a fast-paced environment.
• Analyzed developments in field to update instruction literature.
• Followed state agency policies and editorial guidelines to craft thorough, well-written content.
• Presented new technology and drafted white papers and other technical documents to complete packages.
• Proofread copy written by colleagues to correct spelling, punctuation, and grammar.
• Worked closely with software engineers, product managers and other departments to determine accuracy and completeness of technical documentation.
• Developed detailed technical documents and user guides for technical products.
• Observed in-progress operations to identify important steps for technical instructions.
• Organized material to research and complete writing tasks.
• Edited and proofread technical documents for accuracy and consistency.
• Provided professional services and support in a dynamic work environment.
• Strengthened communication skills through regular interactions with others.
• Skilled at working independently and collaboratively in a team environment.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Resolved problems, improved operations and provided exceptional service.
• Worked well in a team setting, providing support and guidance.
• Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
• Facilitated initiative to address disparities in hiring racial and ethnic minority applicants.
• Processed unemployment claims and acted as company representative at unemployment hearings.
• Met with staff to resolve difficult situations related to performance and conflict management.
• Facilitated criminal background check process for new hires.
• Launched studies to improve alignment between components of organization and organizational framework.
• Improved quality of hiring decisions by working with hiring managers on new comprehensive employment selection processes.
• Conducted confidential investigations of discrimination, harassment and workplace violence.
• Implemented and supervised orientation procedures for new hires.
• Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
• Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
• Coached managers through employee engagement, documentation, discipline and performance improvement plans.
• Managed change through open communication for addressing employee concerns, allowing for different opinions and publicizing new strategies.
• Delivered strategic workforce planning, benefits administration, labor relations, succession planning and reporting systems.
• Liaised with HR and payroll to coordinate and manage employee leaves of absence.
• Guided leaders and employees as subject matter expert in areas of employee classification and compensation studies, talent management and training.
• Explained and administered medical insurance, disability and flexible spending accounts.
• Worked cooperatively with collective bargaining union representatives and management to establish accurate job position descriptions, classifications, pay grades and compensation.
• Developed and built internal and external relationships with project teams, department managers and consultant teams to improve delivery of HR services.