Malique Barnes
Gretna,NE
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Always, responsible and reliable to meet the business goals and needs. A team player who loves meeting new people and getting to know them more. Always being a leader and having a great attitude to satisfy the customer needs. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated to learning new skills and expanding my career.
Overview
6
6
years of professional experience
Work History
Sales Professional
Baxter Subaru Of Omaha
10.2022 - Current
- Increased sales revenue by identifying and targeting high-potential markets and customer segments.
- Developed strategic sales plans for driving growth in key market segments, resulting in significant business expansion.
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Expanded sales by [Number]% and sales agent volume by [Number]% by effectively monitoring sales trends.
Customer Service Representative
I2cinc
05.2021 - 10.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Resolved debit card issues to disable and veterans over the phone with an average of 80-100 customers daily.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Cashier/Cook Helper
Runza
04.2018 - 05.2021
- Unpacked and stored supplies in refrigerators, cupboards and storage areas to maintain proper inventory.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted in loading and unloading supplies and food materials from delivery truck 3 times per week.
Education
Associate of Arts - Business Administration
Metropolitan Community College
Omaha, NECurrent
Skills
- Account management
- Customer assistance
- Responsible and reliable
- Complaint Resolution
- Computer Skills
- Teamwork Skills
- Strong work ethic
- Problem Solving
- Leadership
- Sales and Marketing Strategies
- Sales Expertise
Timeline
Sales Professional
Baxter Subaru Of Omaha
10.2022 - Current
Customer Service Representative
I2cinc
05.2021 - 10.2022
Cashier/Cook Helper
Runza
04.2018 - 05.2021
Associate of Arts - Business Administration
Metropolitan Community College
Similar Profiles
Lyn HeggenLyn Heggen
Finance & Warranty Account Manager at Lexus Of Omaha, Baxter Auto GroupFinance & Warranty Account Manager at Lexus Of Omaha, Baxter Auto Group
Melanie CraneMelanie Crane
Customer Service Representative at Subaru Of America - Glanzmann SubaruCustomer Service Representative at Subaru Of America - Glanzmann Subaru
Caden WagnerCaden Wagner
Service Technician at Subaru Of America-Glanzmann SubaruService Technician at Subaru Of America-Glanzmann Subaru
Lorrie FarrellLorrie Farrell
Business Owner at Flower Garden & GiftBusiness Owner at Flower Garden & Gift
JESSICA ROBERTSJESSICA ROBERTS
Business Development and Therapy Specialist at Omaha Chiropractic And Sports TherapyBusiness Development and Therapy Specialist at Omaha Chiropractic And Sports Therapy