MALISA LEWIS
Rosedale,NY
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Salvation Army
Queens, NY
10.2022 - Current
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Organized patient charts before each day's clinic sessions began.
- Collected samples from patients for laboratory testing purposes.
- Scheduled appointments for patients via phone and in person.
Direct Support Professional
PauljCooper
Brooklyn, NY
11.2020 - Current
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided guidance and support to ensure safety of individuals served.
- Developed relationships with families of those receiving services to ensure continuity of care.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
Customer Service Representative
Watson Plumbing
New York, NY
07.2018 - 10.2020
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Developed strong relationships with customers by providing personalized assistance and support.
Education
Nursing - Nursing Assistant
New York Institute of Healthcare Careers LLC..
Queens, NY08-2019
Associate of Business Administration -
Duff's Business College
Kingston, Jamaica07-1999
High School Diploma -
Oberlin High School
St. Andrew Jamaica07-1998
Skills
- Medical Billing
- Medical Terminology
- Patient Scheduling
- HIPAA Compliance
- Data Entry
- Vital sign monitors
- Quick problem solver
- Team management and supervision
- Valid NY driver's license
- Direct Patient Care
- CPR
- Maintaining confidentiality
Timeline
Medical Assistant
Salvation Army
10.2022 - Current
Direct Support Professional
PauljCooper
11.2020 - Current
Customer Service Representative
Watson Plumbing
07.2018 - 10.2020
Nursing - Nursing Assistant
New York Institute of Healthcare Careers LLC..
Associate of Business Administration -
Duff's Business College
High School Diploma -
Oberlin High School