Malisa Rape
Gainesville,GA
Summary
l. Demonstrated strong multitasking abilities and a positive attitude. Enthusiastic entry level medical office assistant with a strong foundation in medical office procedures. Patient focused. Compassionate demeanor with a commitment to provide outstanding patient care. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
41
41
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Hatcher Marine
Buford, USA
09.1999 - 02.2025
- Managed and organized office supplies, ensuring efficient inventory levels and prompt reordering
- Managed incoming calls, took messages, and directed inquiries to appropriate staff members
- Managed email correspondence by responding to inquiries promptly and sending important messages to relevant parties
- Performed general administrative tasks including photocopying, scanning documents, mailing letters/packages, etc
- Collaborated with other departments to ease smooth communication flow within the organization
- Maintained confidentiality of sensitive information while managing employee records or company-related documents
- Implemented an efficient system for managing incoming/outgoing mail resulting in a XX% reduction in delivery time
- Coordinated office equipment maintenance and repairs to ensure smooth operations
- Managed office calendar/scheduling conflicts to improve time management for executives
- Maintained correct records of office expenses/budgets ensuring adherence to financial guidelines
CNA - Certified Nursing Assistant
Delta Home Health Care
Newnan, USA
12.1990 - 08.1999
- Provided compassionate and personalized care for patients, ensuring their comfort and well-being
- Aided with daily activities such as bathing, dressing, grooming, and feeding
- Monitored vital signs including blood pressure, pulse rate, temperature, and oxygen levels
- Maintained correct patient records and documented any changes in condition or behavior
- Responded promptly to patient calls for aid and provided immediate support as needed
- Aided in transferring patients safely between beds, wheelchairs, stretchers, or other medical equipment
- Ensured a clean and organized environment by regularly sanitizing patient rooms and communal areas
- Supported patients' emotional well-being by actively listening to their concerns and providing empathy
- Helped in the implementation of fall prevention strategies resulting in a XX% decrease in patient falls
- Aided physical therapists during rehabilitation sessions by helping patients with exercises
- Always served as an advocate for patients’ rights while respecting confidentiality
- Closely checked intake/output measurements including fluid balance charts for correct documentation
Patient Care Technician
Pride Home Care Services LLC
Blue Ridge, USA
08.1988 - 08.1999
- Provided direct patient care, including bathing, grooming, and feeding help
- Aided by transferring patients in and out of beds or wheelchairs
- Prepared and supported patient rooms by ensuring cleanliness and stocking necessary supplies
- Helped in the implementation of patient care plans as directed by healthcare professionals
- Documented patient information accurately and prompt in electronic medical records system
- Provided comfort measures such as positioning pillows, blankets, or adjusting room temperature as needed
- Aided in the collection of specimens (urine, stool) for laboratory analysis
- Supported patients with activities of daily living, including dressing, toileting, and ambulation
- Monitored vital signs and reported any abnormalities to the nursing staff
- Responded promptly to call lights and requests for help from patients
- Collaborated with interdisciplinary healthcare team members to provide comprehensive care for patients
- Supported patients' emotional well-being through active listening and compassionate communication
- Aided in transporting patients to various departments within the healthcare facility for tests and procedures
Medical Assistant
Lafayette Family Health Clinic
LaFayette, USA
03.1984 - 07.1988
- Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
- Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
- Performed basic laboratory tests including collecting specimens and conducting routine tests
- Managed patient medical records by accurately documenting information in electronic health record systems
- Scheduled appointments for patients, coordinating with other departments as needed
- Maintained inventory of medical supplies and equipment to ensure availability when needed
- Collaborated with insurance companies to verify coverage eligibility for patients' medical services
- Always ensured compliance with HIPAA regulations about patient privacy and confidentiality
- Participated in staff meetings to discuss updates on policies, procedures, or changes in health care regulations
- Contributed to a positive work environment through effective communication with colleagues
- Closely checked inventory levels of vaccines or medications requiring special storage conditions
- Aided with administrative tasks such as filing documents or processing paperwork
- Demonstrated ability in using electronic health record (EHR) systems for accurate documentation and retrieval of patient information
Education
Associate of Science - Medical Office Assistant
Bryant And Stratton College
Buffalo, NY04-2024
Skills
- Scheduling
- Records retrieval
- Filing
- Appointment management
- Multitasking and organization
- Phone and email etiquette
- Appointment scheduling
- HIPAA compliance
- Medical reception
- Patient registration
- Medical records maintenance
- Data entry
- Positive attitude
- Patient care
- Patient relations
- HIPAA regulations
- Tact and diplomacy
- Microsoft office
- Medical charting
- Patient callbacks
- Electronic medical records
- Patient scheduling
Affiliations
- 4.0 GPA (3 Years)
- Deans List (3 Years)
- Honor Society
Certification
- BLS CPR AED
- Medical Office Assistant / Administrative
Bryant and Stratton College Online Education
- Start Date : 2/2024
- Graduation Date : 12/2025
- Major: Human and Social Services Bachelor of Sciences
References
References available upon request.
Timeline
Administrative Assistant
Hatcher Marine
09.1999 - 02.2025
CNA - Certified Nursing Assistant
Delta Home Health Care
12.1990 - 08.1999
Patient Care Technician
Pride Home Care Services LLC
08.1988 - 08.1999
Medical Assistant
Lafayette Family Health Clinic
03.1984 - 07.1988
Associate of Science - Medical Office Assistant
Bryant And Stratton College
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