Competent Medical Office Assistant with basic healthcare and clerical skills. Goal-orientated, patient and caring. Proficient in Microsoft Office and medical software applications.
Overview
25
25
years of professional experience
1
1
Certificate
Work History
Personal Care Assistant/Patient Care Technician
Pride Home Care Services LLC
Blue Ridge, GA
01.2022 - Current
Provided companionship to elderly and disabled clients in their homes or other residential facilities.
Monitored vital signs such as blood pressure, pulse rate and respiration rate for the patient's health status.
Maintained accurate records of client care activities on computerized systems for charting purposes.
Assisted physical therapists with exercises designed to increase strength, coordination, balance and flexibility.
Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
Office Administrative Assistant
Hatcher Marine
Buford , GA
02.2016 - 07.2022
Organized and maintained filing systems, both paper and electronic.
Assisted with scheduling meetings and appointments for the office staff.
Ordered supplies and maintained an inventory of office equipment.
Provided support to other departments by completing clerical tasks as needed.
Performed administrative duties such as photocopying, faxing documents and mailing packages.
Responded promptly to customer inquiries via email or phone.
Certified Nursing Assistant
Carla's Caring Hands Senior Living
Flowery Branch, GA
05.2011 - 08.2016
Assisted patients with activities of daily living such as bathing, grooming, and dressing.
Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
Answered call lights promptly and responded to patient needs accordingly.
Observed patients for any changes in their physical or mental condition.
Served meals to patients in their rooms and assisted with feeding when needed.
Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
Administered medications as directed by registered nurse or physician.
Assisted with ambulation of patients utilizing appropriate equipment safely.
Monitored vital signs including blood pressure, pulse rate, respiration rate.
Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Assisted residents in preparing for activities and social programs.
Supported non-ambulatory residents in range of motion exercises.
Documented activities and recorded information in EMR system.
Medical Assistant / On the Job Training
Lafeyette Family Clinic
Lafayette , GA
07.2012 - 04.2016
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Administered injections, medications and treatments as directed by the physician.
Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Inspected equipment to ensure proper working order prior to use on patients.
Organized patient charts before each day's clinic sessions began.
Collected samples from patients for laboratory testing purposes.
Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Scheduled appointments for patients via phone and in person.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Measured vital signs and took medical histories to prepare patients for examination.
Organized charts, documents and supplies to maintain team productivity.
Cleaned and maintained medical equipment following procedures and standards.
Documented notes during patient visits.
Responded to patient callbacks and phone-in prescription refill requests.
Contacted pharmacies to submit and refill patients' prescriptions.
Incorporated outside records into charts and EHR.
Answered phones, scheduled appointments, greeted patients and ordered supplies.
Assisted back office patient processes to reduce office wait times.
Processed orders for medical supplies and lab equipment.
Certified Nursing Assistant
Delta Home Health
Smyrna , GA
07.1999 - 08.2006
Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
Observed patients for any changes in their physical or mental condition.
Served meals to patients in their rooms and assisted with feeding when needed.
Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
Provided emotional support to family members regarding end-of-life decisions.
Responded quickly to emergency situations involving sudden illness or injury.
Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
Used mobility devices to transport patients.
Helped residents walk with or without self-help devices.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Distributed drinking water and nourishment to residents.
Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Documented activities and recorded information in EMR system.
Assisted patients with daily living activities, including bathing, dressing, and grooming.
Education
MOA Medical Office Assistant - Medical Administration
Bryant And Stratton College , Buffalo, NY
04-2024
2023-2024 - Dean's List
Additional coursework in medical records, medical terminology, and medical office
Research: Physiology and Psychology
Research: Researching and writing & College Mathematics
High School Diploma -
Fannin County High School, Blue Ridge, GA
08-1985
Human And Social Services Associate Degree - Human Services
Bryant And Stratton College, Buffalo, NY
Skills
Managing patient records
Medical records confidentiality
Industry software applications
Appointment management
Clinical and administrative support
Transcription of medical notes
Payment collection and processing
Insurance billing procedures
Medical terminologies
Multi-line telephone management
Medical software applications
Transcription
Mail distribution
Certification
Basic Life Support (BLS)
CPR
First Aid
AED Certification
Medical Office Assistant
Languages
English
Professional
Timeline
Personal Care Assistant/Patient Care Technician - Pride Home Care Services LLC
01.2022 - Current
Office Administrative Assistant - Hatcher Marine
02.2016 - 07.2022
Medical Assistant / On the Job Training - Lafeyette Family Clinic
07.2012 - 04.2016
Certified Nursing Assistant - Carla's Caring Hands Senior Living
05.2011 - 08.2016
Certified Nursing Assistant - Delta Home Health
07.1999 - 08.2006
Basic Life Support (BLS)
CPR
First Aid
AED Certification
Bryant And Stratton College - MOA Medical Office Assistant , Medical Administration
Fannin County High School - High School Diploma,
Bryant And Stratton College - Human And Social Services Associate Degree, Human Services
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Home Address
Malisa Rape
1525 Seaboard Rd, Apt 1
Gainesville. GA 30507
Work Preference
Work Type
Full TimePart TimeContract Work
References
References available upon request.
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