Malisa Walters BSN,RN,CEN

Manager, Nursing Emergency Services 7/2021-present

• Joint Commission Gold seal of approval Comprehensive stroke center. Level 1 STEMI center. Level IV trauma center.
• Collaborated with Stroke services to prepare for Joint Commission survey 2017 and 2020 to maintain the only comprehensive stroke facility in Mississippi.
• Collaborated with quality improvement team to reduce HAIs, specifically CAUTI, by reducing the number of foley catheters placed in the ED. Successfully reduced indwelling catheter placement in the ED by 50% from Dec 2020-Dec 2021.
• 17% nurse turnover rate from August 2019-December 2021
• 22% staff turnover rate from August 2019-December 2021
• Supervised, directed and motivated high-quality performance from nursing staff.
• Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge, and customer demands.
• Applied performance data to evaluate and improve operations, target current business conditions, and forecast needs.

Emergency Department Program Coordinator 05/2019 to 07/2021

• Identify and create plans of action along with implementation based on process improvement data or trends
• Serves as a resource for staff and Supervisors to clarify and implement new policies and procedures.
• Participates in chart audits for quality improvement activities
• Kronos Payroll
• Staffing schedules
• Performance evaluations
• Fostered improvement in staff development, personnel training and standards of patient care.
• Teach all new graduates RN education specific to the ED and ensures employees' education and certifications are up to date.

Registered Nurse Team Leader – 08/2017 to 05/2019

Emergency Room RN Staff Nurse/Charge Nurse 12/2012 to 01/2017

• Conducted thorough post-operative patient assessments to determine patient condition and readiness for discharge.
• Educated patients about post-operative instructions for medication administration, infection complications and preventive health measures.

Eliza Coffee Memorial Hospital – Florence, Alabama 08/2012 to 11/2012

Cape Fear Valley Hospital – Fayetteville, NC 01/2012 to 07/2012

Children's Health - Children's Medical Center Dallas, TX 10/2011 to 01/2012

• Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.

• Treated patients requiring stabilization and resuscitation for variety of illnesses and injuries.
• Performed triage on incoming patients and determined severity of injuries and illnesses.
• Provided skilled, timely and level-headed emergency response to critically-ill patients.
• Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
• Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
• Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders and communicating with ancillary departments.