Dynamic culinary professional with extensive experience in kitchen operations and staff leadership. Skilled in menu planning and food safety protocols, consistently achieving high-quality service and customer satisfaction across diverse events.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Catering Manager
Potz & Panz Gourmet Cafe
Montgomery, AL
09.2018 - Current
Directed catering operations, ensuring seamless service delivery and client satisfaction.
Coordinated menu planning and vendor negotiations to optimize food quality and cost efficiency.
Led a team of catering staff, providing training and mentorship to enhance performance and service standards.
Implemented inventory management systems to reduce waste and improve resource allocation.
Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
Hired and trained both permanent and temporary staff members.
Handled catering scheduling, ordered food and planned events.
Coordinated with event planners for floor and table layouts, guest numbers, and overall catering needs.
Managed high-quality food preparation and presentation, ensuring consistent client satisfaction.
Met with clients to outline desired goals and prepared quotes for overall catering costs.
Designed catering packages to increase sales and customer experience.
Worked with chefs to plan menus according to client needs and budgets.
Collaborated with clients to create customized menus tailored to their specific preferences and needs.
Assistant Head Chef
Potz & Panz Gourmet Cafe
Montgomery, AL
04.2005 - Current
Supervised kitchen operations and ensured adherence to food safety standards.
Developed and implemented seasonal menu offerings reflecting culinary trends.
Trained and mentored junior kitchen staff in techniques and best practices.
Coordinated daily prep schedules to optimize workflow efficiency in the kitchen.
Managed inventory levels, minimizing waste while ensuring ingredient availability.
Conducted regular quality checks on dishes before service to maintain standards.
Assisted Head Chef in strategic planning for special events and catering services.
Enhanced kitchen efficiency by streamlining food preparation processes and maintaining a clean workspace.
Introduced innovative plating techniques that elevated the visual appeal of dishes while adhering to nutritional guidelines.
Coordinated special events catering services, providing exceptional dining experiences for clients and guests.
Developed creative menu options to cater to diverse dietary needs and preferences, increasing overall customer satisfaction.
Managed daily kitchen operations in Head Chef''s absence, ensuring smooth service during peak hours.
Collaborated with the front-of-house team to ensure seamless communication between kitchen and dining area, enhancing overall guest satisfaction.
Maintained well-organized mise en place to keep work consistent.
Placed orders to restock items before supplies ran out.
Created recipes and prepared advanced dishes.
Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
Obtained fresh, local ingredients to lower grocery costs.
Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
Developed and cooked memorable dishes that brought new customers into establishment.
Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.