Summary
Overview
Work History
Education
Skills
Timeline
Generic

Malisha Mobley

BUFFALO,NEW YORK

Summary

Compassionate Health Care Assistant with experience at PPL, skilled in patient care and emotional support. Proven ability to monitor vital signs and document care accurately, enhancing patient well-being. Recognized for fostering a safe environment and collaborating effectively with healthcare teams to deliver quality care. Strong attention to detail and empathy drive my commitment to excellence.

Overview

13
13
years of professional experience

Work History

Health Care Assistant

PPL
Buffalo, NY
04.2024 - Current
  • Assisted patients with daily living activities to enhance comfort and well-being.
  • Supported nursing staff in delivering quality care through effective communication and teamwork.
  • Maintained patient confidentiality while documenting care procedures accurately.
  • Monitored vital signs and reported changes to healthcare professionals promptly.
  • Provided emotional support to patients, fostering a compassionate care atmosphere.
  • Organized and maintained clean, safe environments for patients and staff.

Health Care Assistant

VMware
Buffalo, NY
03.2023 - 04.2024

Coordinated daily living activities for elderly individuals to promote independence and well-being.

Counselor

Boys & Girls Club Of Greater Houston
Buffalo, NY
01.2013 - 05.2015
  • Assisted patients with daily living activities to enhance comfort and well-being.
  • Supported nursing staff in delivering quality care through effective communication and teamwork.
  • Maintained patient confidentiality while documenting care procedures accurately.
  • Monitored vital signs and reported changes to healthcare professionals promptly.
  • Provided emotional support to patients, fostering a compassionate care atmosphere.
  • Organized and maintained clean, safe environments for patients and staff.

Sales Associate

National Small Business United
Buffalo, NY
01.2021 - 01.2023
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Processed transactions accurately using point-of-sale systems for efficient sales operations.
  • Maintained organized product displays to attract customer attention and promote sales.
  • Collaborated with team members to execute promotional events and maximize customer engagement.
  • Resolved customer complaints promptly, ensuring satisfaction and loyalty to the brand.
  • Monitored inventory levels regularly, reporting discrepancies to ensure stock availability.
  • Analyzed sales trends to identify opportunities for improvement in merchandising strategies.
  • Provided training support to new staff on sales techniques and store policies for seamless onboarding.

Counselor

Gateway Longview
Buffalo, NY
03.2015 - 03.2020
  • Facilitated individual and group counseling sessions to support client emotional well-being.
  • Developed personalized treatment plans in collaboration with multidisciplinary teams.
  • Implemented evidence-based therapeutic techniques to promote coping strategies.
  • Monitored client progress and adjusted interventions as necessary for optimal outcomes.
  • Educated clients and families on mental health resources and community services available.
  • Conducted assessments to identify client needs and establish appropriate care paths.
  • Collaborated with external agencies to ensure comprehensive support for clients' challenges.
  • Trained junior staff on effective counseling practices and documentation standards.
  • Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
  • Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
  • Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
  • Guided clients in developing skills and strategies for dealing with problems.
  • Implemented behavioral modification strategies to help clients develop healthier coping mechanisms.

Education

Associate of Science - Business Administration

Bryant & Stratton College
NY
05.1999

High School Diploma -

Kensington High School
Buffalo, NY
06.1998

Skills

  • Time management
  • Patient care
  • Patient-focused care
  • Supporting personal needs
  • Empathy and compassionate care
  • Feeding assistance
  • Attention to detail
  • Observing responses
  • Patient positioning
  • Calm under stress
  • Care monitoring
  • Patient observation
  • Documenting behaviors
  • Emotional and social support
  • Support services
  • Emotional support
  • Patient evaluations
  • Caregiver relations
  • Family communication
  • Home care aide (HCA)
  • Basic life support
  • Emotional intelligence
  • Personal care aide
  • Universal precautions

Timeline

Health Care Assistant

PPL
04.2024 - Current

Health Care Assistant

VMware
03.2023 - 04.2024

Sales Associate

National Small Business United
01.2021 - 01.2023

Counselor

Gateway Longview
03.2015 - 03.2020

Counselor

Boys & Girls Club Of Greater Houston
01.2013 - 05.2015

Associate of Science - Business Administration

Bryant & Stratton College

High School Diploma -

Kensington High School
Malisha Mobley