Malissa Lacey
3949 Grass Lake Rd Apt A, West Branch ,MI
Summary
Dedicated and compassionate Registered Nurse with progressive career history in case management and skilled nursing. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Organized and dependable with proven success at managing multiple priorities with a positive attitude.
Overview
7
7
years of professional experience
Work History
RN/Caregiver
Cornerstone Caregiving
Gladwin, Michigan
05.2025 - Current
- Provided patient care and support for daily living activities.
- Monitored vital signs and reported changes to healthcare team.
- Educated patients and families on health management and safety.
- Documented patient progress in electronic health records system.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
Receiving Associate
St Vincent De Paul Society Thrift Stores
06.2024 - Current
- Unloaded pallets and deliveries and organized products in warehouse.
- Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
- Supported company compliance efforts by adhering to relevant regulations, guidelines, or best practices in all aspects of the receiving process.
Accounts Payable Clerk
Barton’s Mobile Repair & Welding
12.2023 - 06.2024
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Maintained good working relationships with vendors and resolved disputes.
RN Hospice Case Manager
Heartland Hospice
03.2023 - 12.2023
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Provided hands on assessments, assessed for physical and spiritual needs.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Provide patients & families emotional support throughout end of life care.
- IDG meetings with patients care team to discuss patients current status & any changes that have occurred within the past two weeks.
- Developed care plans and updated plan of care after any changes in condition.
- Provide supervision & evaluation of home health aides & LPN's.
RN
Gladwin Nursing & Rehab
08.2018 - 03.2023
- Provided direct patient care, stabilized patients, and determined next course of action.
- Monitored patient reactions to drugs and carefully documented findings.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Provided wound care per physician orders. Completed assessments of wound with measurements, changes and collaborated with physician as needed.
- Assisted with catheter insertions or removals, IV insertions, blood glucose testing, routine or prn lab testing such as lab draws or specimen collection.
Education
Associate of Applied Science - Nursing
Kirtland Community College
Roscommon, MI05.2017
Skills
- Case Management
- Care Planning
- Strong Clinical Judgment
- Emotional Awareness
- Wound Care
- Care plan development
- Time management
- Healthcare coordination
References
Anthony Curtis
LPN, VA of Clare
616-888-5156
Julie Madsen
Manager at St Vincent DePaul
989-345-0779
Kathy Neubecker
LPN-MDS, The Carriage House
989-965-0057
Timeline
RN/Caregiver
Cornerstone Caregiving
05.2025 - Current
Receiving Associate
St Vincent De Paul Society Thrift Stores
06.2024 - Current
Accounts Payable Clerk
Barton’s Mobile Repair & Welding
12.2023 - 06.2024
RN Hospice Case Manager
Heartland Hospice
03.2023 - 12.2023
RN
Gladwin Nursing & Rehab
08.2018 - 03.2023
Associate of Applied Science - Nursing
Kirtland Community College