Malissa Mallory
Saint Paul,MN
Summary
With a proven track with students and residents, I excel in enhancing resident well-being and program efficacy through expert mediation techniques and cultural competency. My approach has significantly improved communication and resident satisfaction, showcasing my ability to deliver compassionate, high-quality care and drive positive outcomes.
Overview
26
26
years of professional experience
Work History
Resident Advocate
Missions Inc. Programs
02.2023 - Current
- Improved communication between residents and staff by conducting regular meetings to discuss issues and find solutions together.
- Delivered crisis intervention services when necessary, helping residents cope during difficult times and regain stability.
- Contributed to program evaluation efforts by collecting data on resident outcomes and satisfaction levels, informing future improvements in service delivery.
- Promoted a safe living environment by promptly reporting maintenance issues and working closely with facilities management to resolve them.
- Facilitated access to vital health care services for residents by coordinating appointments, transportation, and follow-up care as required.
- Increased resident participation in on-site activities by planning engaging events that fostered a sense of community within the facility.
- Maintained accurate records of resident interactions, progress reports, and case notes, contributing to efficient program operations.
- Enhanced resident well-being by providing emotional support and addressing their concerns in a timely manner.
Direct Service Provider
Fraser Child And Family Center
02.2011 - 06.2016
- Assisted disabled clients to support independence and well-being.
- Provided safe mobility support to help patients move around personal and public spaces.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Documented vitals, behaviors, and medications in client medical records.
- Monitored progress and documented patient health status changes to keep care team updated.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Supervised daily activities and provided assistance to staff.
- Collaborated with a multidisciplinary team to develop comprehensive care plans addressing clients'' physical, emotional, and social needs.
- Utilized effective crisis intervention strategies to maintain safety for both clients and staff members.
- Facilitated smooth transitions between service providers by maintaining open lines of communication, sharing relevant information, and coordinating care efforts.
- Maintained accurate records, ensuring efficient communication among the care team and timely updates on client progress.
- Adhered to confidentiality guidelines and HIPAA regulations while managing sensitive client information.
- Developed strong rapport with families involved in the case planning process.
- Enhanced client satisfaction by providing personalized support and care tailored to individual needs.
- Promoted positive behavior changes by modeling appropriate conduct and providing constructive feedback when necessary.
- Supported clients in achieving personal goals through skill-building activities, encouragement, and guidance.
- Improved client wellbeing by implementing appropriate interventions based on assessments and observations.
- Ensured a safe environment by adhering to established protocols and promptly addressing potential hazards or concerns.
- Delivered consistent high-quality care through ongoing professional development and staying current on industry best practices.
- Provided compassionate support during difficult times, fostering trust and establishing strong relationships with clients.
- Empowered clients through advocacy efforts within their community.
- Provided compassionate and patient-focused care to cultivate well-being.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Recorded status and duties completed in logbooks for management.
- Completed regular check-ins and progress report for each client.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Maintained entire family's schedule and organized events.
Substitute Teacher, K-12
Kelly Educational Staffing
08.2008 - 08.2012
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Provided one-on-one tutoring sessions for struggling students, helping them improve academic performance and gain confidence in their abilities.
- Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Increased parent involvement in the educational process through regular communication and collaboration on student progress.
- Enhanced classroom engagement by incorporating hands-on activities and group projects.
- Supported English language learners by adapting instructional strategies and materials to meet their unique needs within the mainstream classroom setting.
- Evaluated student performance regularly using formative assessments, adjusting instruction accordingly to meet diverse learning needs.
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
- Adapted lesson plans and student activities to meet needs of students with special learning needs.
- Incorporated technology into learning to enhance student engagement and learning.
- Followed lesson plans designed by absent teachers.
- Enforced school and class rules to maintain order in classroom.
- Prepared objectives and outlines for courses of study by following curriculum guidelines or requirements of states and schools.
- Developed and implemented behavior management plans for students with challenging behavior.
Special Education Teacher
W.I.S.E. Middle School
08.2007 - 05.2008
- Developed IEPs tailored to individual student needs, ensuring their academic success and personal growth.
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
- Monitored student progress through regular assessments, analyzing results to inform instructional adjustments and improve outcomes.
- Designed lesson materials specifically targeted at reinforcing key concepts for struggling learners, boosting comprehension levels among those facing academic challenges.
- Implemented differentiated instruction techniques, accommodating diverse learning styles and abilities of students within the classroom.
- Enhanced student learning experiences by incorporating project-based and hands-on activities into the curriculum.
- Evaluated the effectiveness of curricular offerings within the special education program regularly, recommending changes as needed to optimize student achievement outcomes while adhering to state guidelines for content standards.
- Managed classroom behavior effectively, implementing positive reinforcement strategies to foster a safe and inclusive learning environment.
- Assisted students in developing self-advocacy skills, empowering them to take ownership of their educational experience and achieve success both academically and socially.
- Developed collaborative partnerships with general education teachers, working together to create inclusive classrooms that met the needs of all learners.
- Participated in ongoing professional development opportunities, staying current on research and trends in special education teaching methods.
- Utilized data-driven decision making to ensure instructional approaches aligned with individual student goals and objectives set forth in IEPs.
- Established strong relationships with parents, conducting regular communication to provide updates on student progress and address any concerns.
- Taught students across multiple classifications and degrees of special needs.
- Delivered effective and differentiated classroom instruction to range of neurodiverse students.
- Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
- Taught multiple subjects to students with intellectual or emotional disabilities.
- Instructed students with physical and cognitive disabilities.
- Led activities that developed students' physical, emotional, and social growth.
- Redirected students using Positive Behavior Support (PBS).
- Encouraged students to take ownership of learning by providing choices.
- Partnered with standard education teachers from across academic departments.
- Designed and implemented Individual Education Plans (IEPs) for students with special needs.
- Helped modify general education curriculum to accommodate students with mild to moderate learning disabilities.
- Arranged for special accommodations during examinations to lengthen test times and read instructions aloud.
- Prepared classrooms for class activities and provided variety of materials and resources for children to explore, manipulate and use throughout day.
- Maintained accurate and complete student records to prepare reports on children and activities.
Science Special Education Teacher
Ramsey County: Boys Totem Town
05.2007 - 08.2007
- Developed IEPs tailored to individual student needs, ensuring their academic success and personal growth.
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
Special Education Teacher/Case Manger
Kansas City Kansas Public School District
08.2000 - 05.2005
- Developed IEPs tailored to individual student needs, ensuring their academic success and personal growth.
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
Middle School Art Teacher
Kansas City Missouri School District
08.1998 - 08.2000
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Implemented differentiated instruction strategies to accommodate diverse learning needs and styles among students.
- Contributed to the development of school-wide initiatives promoting creativity and critical thinking skills across all subject areas.
- Enhanced students'' creative expression through a variety of art mediums, including painting, drawing, and sculpture.
- Fostered a safe and inclusive classroom environment where students felt comfortable expressing their ideas without fear of judgment or ridicule.
- Collaborated with colleagues to create cross-curricular units that integrated the arts with other subjects.
- Developed curriculum that aligned with state standards, ensuring comprehensive coverage of required material.
- Attended professional development workshops to stay current on best practices in art education and incorporate innovative teaching methods into the classroom.
- Established positive relationships with parents and guardians, keeping them informed about student achievements and areas for improvement.
- Organized school-wide art exhibits to showcase student talent and promote an appreciation for the arts within the community.
- Managed art supplies inventory efficiently, ensuring availability of necessary materials while staying within budget constraints.
- Managed art room supplies, equipment and resources to maintain consistent supply for projects.
- Taught classes on painting, collage, and color theory.
- Assessed student work and provided constructive feedback.
- Inspired students and assisted in developing creativity and self-expression through various art forms and media.
- Assisted students in developing unique artistic skills and techniques.
- Documented student work in order to exhibit and celebrate learning process of each child.
- Developed and implemented various thematic lesson plans, utilizing age-appropriate material and focusing on relevant topics.
- Organized and led field trips to local art galleries and museums to enrich curriculum and student experience.
- Utilized technology to create digital art and introduce students to new media.
- Assisted in development of student portfolios for college and scholarship applications.
- Provided one-on-one attention to students, while maintaining overall focus on entire group.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
Education
Master of Science - Special Education
University of Kansas
Lawrence, KSBachelor of Science - Art Education
Morningside College
Sioux City, IA05.1998
Skills
- Policy Knowledge
- Cultural Competency
- Mediation Techniques
- Performance Appraisals
Timeline
Resident Advocate
Missions Inc. Programs
02.2023 - Current
Direct Service Provider
Fraser Child And Family Center
02.2011 - 06.2016
Substitute Teacher, K-12
Kelly Educational Staffing
08.2008 - 08.2012
Special Education Teacher
W.I.S.E. Middle School
08.2007 - 05.2008
Science Special Education Teacher
Ramsey County: Boys Totem Town
05.2007 - 08.2007
Special Education Teacher/Case Manger
Kansas City Kansas Public School District
08.2000 - 05.2005
Middle School Art Teacher
Kansas City Missouri School District
08.1998 - 08.2000
Master of Science - Special Education
University of Kansas
Bachelor of Science - Art Education
Morningside College
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