Summary
Work History
Education
Skills
References
Timeline
Generic
Malissa Mayes

Malissa Mayes

Laborer
Littlefield,Tx

Summary

Dedicated care provider with extensive experience at Beehive of Clovis, skilled in medication administration and patient monitoring. Proven ability to enhance client well-being through compassionate care and effective communication. Successfully led teams, resolving conflicts and implementing process improvements to elevate service quality and operational efficiency.

Reliable personal care professional bringing several years of experience in personal care assistant roles. Skilled in addressing physical and mental disabilities and monitoring needs for convalescent patients. Trusted to care for patients at varying stages of life.

Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.

Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.

Work History

Careprovider

Janabeth Bowen
Littlefield
  • Monitored clients' activity levels and helped prevent sedentary behavior.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Transported patients to medical, dental and personal care appointments.
  • Provided assistance with mobility issues by helping patients walk or transfer from one position to another safely.
  • Improved patient outlook and daily living through compassionate care.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Laundered clothing and bedding to prevent infection.
  • Helped clients get in and out of beds and wheelchairs.
  • Responded appropriately to emergency situations involving clients while adhering to safety regulations.
  • Administered medications according to instructions from the client's physician.
  • Helped clients maintain a clean and safe living environment by performing household tasks such as laundry and light housekeeping.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Modified settings to adjust for dynamic mental and physical requirements.
  • Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
  • Monitored health and well-being of clients and reported significant health changes.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Provided personal care and companionship to elderly clients in their homes.
  • Built strong and trusting rapport with clients and loved ones.
  • Drove clients to doctors' appointments and social outings.

Caregiver

Cheryl Guthrie
Littlefield
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Drove clients to doctors' appointments and social outings.
  • Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Supported bathing, dressing and personal care needs.
  • Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Laundered clothing and bedding to prevent infection.
  • Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.

Tortilla Maker

Food King Supermarkets
Littlefield
  • Evaluated raw ingredients regularly to ensure they meet required quality standards.
  • Assisted in training new staff members in proper operation of machinery used in production.
  • Graded final results according to government regulations, internal standards or customer specifications.
  • Contributed to positive work environment for all staff members through active listening and effective communication.
  • Followed recipes with accuracy and precision to achieve optimal integrity of food products, including specific flavor and texture.
  • Recorded production data for each product batch, including ingredients used, time cycles and temperatures.
  • Set up work stations, prep tables, service counters and steam tables.
  • Monitored machine performance, identified malfunctions, and adjusted settings as needed.
  • Stored finished products properly to maintain freshness standards set by the company.
  • Consistently monitored dough consistency throughout the manufacturing process.
  • Loaded supplies into hoppers or other containers prior to mixing or baking processes.
  • Inspected raw materials for quality assurance purposes before use in production process.
  • Broke down, cleaned and sanitized work stations at end of shift.
  • Observed strict food safety and sanitation rules and practices to avoid illnesses like E.coli and salmonella.
  • Used paddles and agitators in large vats to heat, mix and blend ingredients.
  • Kept detailed records of daily production activities and reported any issues to supervisors.
  • Conducted tests to ascertain moisture content, acidity level or other important facets of materials undergoing processing changes.
  • Weighed finished tortillas to ensure they met company standards for weight and size.
  • Continually monitored temperature controls on ovens during baking cycles.

Assistant Manager

Beehive of Clovis
Clovis
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Delegated work to staff, setting priorities and goals.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Recruited and trained new employees to meet job requirements.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Implemented quality control measures to uphold company standards.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Maintained up-to-date knowledge of company products and services.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Assigned work and monitored performance of project personnel.
  • Ensured compliance with safety regulations and company policies.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed completed work to verify consistency, quality, and conformance.

Manager of Night Shift Restaurant

Twin Cronnies
Clovis
  • Led a team of 8 employees, ensuring high productivity and excellent customer service.
  • Implemented process improvements, resultingin an increase in operational efficiency.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Produced thorough, accurate and timely reports of project activities.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Delegated work to staff, setting priorities and goals.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Assigned work and monitored performance of project personnel.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.
  • Implemented quality control measures to uphold company standards.

Education

Travel And Tourism - Travel And Tourism

International Aviation And Travel Academy
Arlington, TX
08-1992

GED -

Littlefield High School
Littlefield, TX
05-1991

Skills

  • Medication administration
  • Patient monitoring
  • Mobility assistance
  • Health reporting
  • Customer service
  • Team leadership
  • Conflict resolution
  • Employee training
  • Process improvement
  • Effective communication
  • Compassionate care
  • Time management
  • Problem identification
  • Safety compliance
  • Disability support
  • Problem-solving aptitude
  • Self motivation
  • Multitasking
  • Bedside manner
  • Goal setting
  • Housekeeping
  • Physical therapy support
  • Reliability
  • Proper phone etiquette
  • Pediatric care
  • Meal planning and preparation
  • Medical records management
  • Errands
  • Ability to lift
  • Case management experience
  • Exercise encouragement
  • Non-verbal communication
  • Case review
  • Professional demeanor
  • Health education
  • Comfort care
  • Analytical thinking
  • Activity supervision
  • Behavioral management
  • Basic housekeeping

References

References available upon request.

Timeline

Careprovider

Janabeth Bowen

Caregiver

Cheryl Guthrie

Tortilla Maker

Food King Supermarkets

Assistant Manager

Beehive of Clovis

Manager of Night Shift Restaurant

Twin Cronnies

Travel And Tourism - Travel And Tourism

International Aviation And Travel Academy

GED -

Littlefield High School

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