Malissa D Kim, RN, BSN

• Provided direct patient care, including assessments and treatments, to a variety of patients.
• Supervised licensed practical nurses and certified nursing assistants.
• Managed staffing levels within the unit while ensuring optimal levels of patient care.
• Delegated tasks appropriately among staff members according to their qualifications.
• Conducted daily rounds to assess patient conditions, evaluate progress towards goals, and document changes in status or plan of care as needed.
• Coordinated communication between physicians and other healthcare professionals regarding patient care.
• Assisted with admission and discharge planning for assigned patients.
• Maintained accurate records of all treatment interventions provided to each patient.
• Collaborated with other departments such as pharmacy, laboratory services, physical therapy, to ensure proper delivery of services.

Managed a diverse team of over 20 direct reports across 8 specialized divisions, promoting a sense of unity and high employee morale.

Cultivated a nursing environment that reflects organizational standards, practice, and culture of safety based on the guidance provided by my Manager.

Proficiently oversaw recruitment activities such as interviewing, hiring decisions, onboarding procedures while also handling termination cases when necessary.

Planned and scheduled staffing for assigned clinic hours, ensuring full time staff had assignments one month ahead and clinic specific float pool staff were informed a week ahead. Maintained optimal efficiency and prioritized staff satisfaction. I reviewed the time system daily to assure mistakes were quickly addressed.

Partnered with colleagues in Supervisor role to foster professional growth and facilitate training programs.

Collaborated with Providers to ensure adequate supply and support. Managed bi-weekly drug orders, amounting to $28 - $40,000. Monitored productivity of Orthopedic Physician Assistants for departmental head's review.

Effectively oversaw a dynamic team consisting of clinical and non-clinical personnel in a fast-paced setting, ensuring strong camaraderie and boosted morale.

Participated in quality improvement activities at unit, entity and organizational levels, enhancing methods for achieving patient outcomes.

Took charge of operational outcomes by fostering interdepartmental collaboration, resolving issues, and imparting essential skills through staff training.

Successfully fostered collaborative relationships with Providers, ensuring prompt resolution of any concerns.

Established a productive working relationship with Human Resources and skillfully handled challenges as conveyed by the organized labor stewards, while also being responsible for conducting all 90 day and annual performance evaluations on my direct reports and maintaining their extensive employee records.

Streamlined daily staffing coordination to maximize productivity levels. Developed comprehensive monthly schedules with meticulous documentation of sick leaves, vacation time-off requests, as well as fluctuations in work assignments for unionized employees.

Consistently achieved high productivity score of 98-100% by proactively monitoring PACU turnover and ensuring availability of clean beds for the next 4 hours.

Managed payroll for direct reports, ensuring timely correction of errors.

Successfully cared for diverse group of patients across multiple wards and cities using nursing process. Quickly adapted to new assignments by studying hospital policies and procedures based on each state's Nurse Practice Act. Developed confidence, quick thinking, and assertiveness through travel nursing experience.

By my second assignment, I was being scheduled to be the charge nurse on some units. In fact, it was after several assignments in San Diego, working at Sharp Memorial, that I was recruited to be the Clinical Lead.

• Participated in the recruitment, interviewing, selection, orientation of new employees.
• Provided guidance to staff on patient care, clinical practice, and professional development.
• Monitored quality assurance activities for compliance with standards of care.
• Developed and implemented nursing policies and procedures.
• Collaborated with other departments to ensure quality patient outcomes.
• Assisted with budgeting process by forecasting staffing needs and supplies.
• Evaluated performance of individual nurses against established standards.
• Conducted regular meetings with staff to discuss concerns or issues related to nursing practices.
• Maintained accurate records of employee attendance, sick leave requests, vacation time.
• Promoted a positive work environment through effective communication with staff members.
• Provided ongoing education opportunities for staff regarding changes in policies and procedures.
• Investigated incidents or complaints from patients or their families.
• Resolved conflicts between staff members in an efficient manner.
• Facilitated communication between physicians, nurses, support services personnel.
• Participated in strategic planning initiatives designed to improve overall operations.
• Received and investigated complaints from families, patients and clinical staff, devising solutions to multifaceted challenges.
• Performed personnel interviewing, hiring, disciplinary actions and dismissals.