Summary
Overview
Work History
Education
Skills
Certification
Timeline
background-images

Malissia Pendleton

Louisville,KY

Summary

Accomplished and innovative Human Resources Executive with a proven track record for driving organizational success through innovative people strategies. Extensive experience in transforming workplace cultures and aligning HR strategies with business vision and strategic roadmap. Collaborative and results-driven, known for adaptability and reliability. Skilled in strategic planning, talent acquisition, employee relations, total rewards, culture, employee engagement and retention.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Chief People Officer

P1 Dental Partners
06.2023 - Current
  • Managed compensation and benefits programs to ensure market competitiveness, optimizing budget allocation for maximum impact.
  • Leveraged analytics-based tools for informed decision-making in all aspects of human resources management, ensuring alignment with business objectives.
  • Initiated employee recognition programs that celebrated individual and team accomplishments, boosting morale and fostering a culture of appreciation.
  • Improved leadership capabilities across the organization through the development and execution of specialized training programs.
  • Increased retention rates by developing targeted recruitment strategies and comprehensive onboarding processes.
  • Reduced legal risk exposure by implementing comprehensive compliance policies related to employment law regulations and practices.
  • Streamlined HR operations for improved efficiency through the implementation of modern technology platforms and tools.
  • Supported organizational growth by designing scalable human resources strategies that aligned with business objectives.
  • Enhanced employee engagement by implementing innovative talent development programs and initiatives.
  • Promoted a culture of continuous improvement using data-driven insights from employee feedback surveys, driving meaningful action plans based on identified areas of concern.
  • Implemented performance management systems that drove productivity, resulting in higher employee satisfaction scores.
  • Established robust succession planning frameworks to secure long-term stability for key executive positions within the organization.
  • Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.

Chief Talent Management & Chief Learning Officer

BrightSpring Health Services
06.2018 - 11.2022
  • Implemented cutting-edge e-learning platforms, providing employees with flexible opportunities for skill enhancement.
  • Secured executive buy-in for new learning initiatives through persuasive presentations backed by data-driven insights.
  • Established a culture of continuous learning by creating innovative training programs and workshops.
  • Increased employee retention rates through effective onboarding processes and personalized career development plans.
  • Promoted a culture of continuous improvement by encouraging employees to critically reflect upon their own learning experiences and propose enhancements to existing initiatives.
  • Launched a successful mentoring program, fostering professional growth and nurturing future leaders within the organization.
  • Collaborated with cross-functional teams to develop leadership development programs, enhancing organizational success.
  • Optimized employee performance through regular assessment, feedback, and tailored coaching methods.
  • Managed annual budgets for staff training activities while ensuring maximum return on investment in human capital development efforts.
  • Prepared action plans to address concerns discovered through surveys, classroom observations and conversations with stakeholders.
  • Managed financial, operational and human resources to optimize business performance.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.

Sr. Director, HR Learning & Org Development

Rescare/BrightSpring Health Services
08.2017 - 06.2018
  • Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
  • Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
  • Demonstrated proficient leadership skills to motivate employees and build competent teams.
  • Collaborated with senior management to develop strategic initiatives and long term goals.
  • Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
  • Built high-performance teams through effective recruitment practices focused on competency alignment coupled with ongoing performance management processes.
  • Championed talent development programs, promoting employee engagement and retention while enhancing overall workforce capabilities.
  • Implemented advanced data analytics tools to drive data-driven decision-making across all levels of the organization, leading to better business outcomes.
  • Spearheaded organizational restructuring initiatives, streamlining operations and reducing overhead costs.
  • Cultivated company-wide culture of innovation and collaboration.

Director, HR Learning & Development

Rescare/BrightSpring Health Services
08.2015 - 08.2017
  • Optimized project timelines by effectively delegating tasks and prioritizing workload among team members.
  • Cultivated a culture of innovation by promoting creative thinking and encouraging employees to take calculated risks in pursuit of solutions.
  • Developed strong relationships with key industry partners, fostering collaboration and mutual growth opportunities.
  • Directed design and execution of business transformation initiatives to drive performance, profit optimization and growth opportunities.
  • Created an agile working environment, enabling rapid response to changing business needs without sacrificing quality or performance standards.
  • Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
  • Managed risk effectively by identifying potential threats, developing contingency plans, and implementing mitigation strategies in line with overall business objectives.
  • Established data-driven decision-making processes and implemented best practices in analytics to optimize performance across the organization.
  • Led cross-functional teams to successfully launch new products, meeting deadlines and budgets.
  • Facilitated seamless business transitions during mergers or acquisitions, ensuring minimal disruption to ongoing operations while integrating teams effectively.
  • Navigated complex regulatory environments to ensure compliance with local laws, standards, and regulations relevant to the business domain.
  • Reduced employee turnover rates by creating a positive work environment with clear expectations and support systems in place.
  • Met with department supervisors and provided staff support to attain organizational goals.
  • Led development of business operation processes and policies.
  • Enhanced internal communication channels, resulting in improved information flow and decision-making processes.

Sr. Manager, HR Training and Development

Yum Brands Inc.
03.2012 - 07.2015
  • Provided strong leadership to enhance team productivity and morale.
  • Led cross-functional teams to achieve project milestones and deliver high-quality results.
  • Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
  • Improved team performance by providing comprehensive training and fostering a collaborative work environment.
  • Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
  • Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
  • Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
  • Achieved operational excellence by streamlining processes and implementing best practices.
  • Implemented and developed operational standards, policies and procedures.
  • Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.
  • Held monthly meetings to create business plans and workshops to drive successful business.

Education

BBA - Business Administration And Management

McKendree University
Louisville, KY
05-2013

Skills

  • Culture transformation
  • Strategic leadership
  • Employee wellness
  • HR analytics
  • Diversity and inclusion
  • Organizational development
  • Recruitment strategy
  • Benefits administration

Certification

  • PMP, Global Project Mgmt Institute - 2006-2010

Timeline

Chief People Officer

P1 Dental Partners
06.2023 - Current

Chief Talent Management & Chief Learning Officer

BrightSpring Health Services
06.2018 - 11.2022

Sr. Director, HR Learning & Org Development

Rescare/BrightSpring Health Services
08.2017 - 06.2018

Director, HR Learning & Development

Rescare/BrightSpring Health Services
08.2015 - 08.2017

Sr. Manager, HR Training and Development

Yum Brands Inc.
03.2012 - 07.2015

BBA - Business Administration And Management

McKendree University

Similar Profiles

CREATE PROFILE