Maliya Kesler
Chattanooga
Summary
Experienced with warehouse operations and team leadership. Utilizes skills in inventory management and logistics to ensure smooth and efficient processes. Knowledge of safety protocols and effective communication enhances overall team performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Warehouse Associate Trainer
Kenco Logistics
Chattanooga, TN
06.2024 - Current
- Oversee integrity and accuracy of all product leaving the warehouse during active shifts.
- Handled all warehouse duties including processing, wrapping, packaging, and record keeping.
- Rewarded raise and promotion due to overachieving rates.
- Executed efficient order processing procedures to enhance productivity and meet shipping deadlines.
- Used SAP systems daily and trained associates on JDA Blue Yonder System
- Worked safely around moving machinery.
- Consistently lifted materials weighing as much as 50 pounds.
- Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
Machine Operator/Assembler
Roper Corporation
LaFayette, GA
12.2023 - 05.2024
- Trained new operators on machinery operation and safety procedures to ensure compliance with regulations.
- Operated machinery on the assembly line to ensure efficient production processes.
- Collaborated with team members to optimize production processes and enhance overall efficiency.
- Assembled components according to specifications to ensure quality and accuracy.
- Use of power tools and drills.
- Knowledge of equipment and protocol.
- Operated and maintained production machinery to ensure optimal performance and quality standards.
- Conducted quality inspections to ensure adherence to production standards.
Licensed Pharmacy Technician
Walgreens
East Ridge, TN
01.2022 - 12.2023
- Assisted pharmacists in preparing and labeling medications, adhering to safety protocols and regulatory standards.
- Provided exceptional customer service by answering patient inquiries regarding prescriptions and medication usage.
- Ensured compliance with state and federal regulations in the handling and dispensing of medications.
- Trained and mentored new technicians on pharmacy procedures and operational best practices.
- Assisted in the preparation of sterile and non-sterile compounded medications in accordance with guidelines.
- Utilized inventory management software to track pharmaceutical supplies and forecast future needs.
- Educated patients on proper medication usage, side effects, and drug interactions to promote safe and effective treatment.
Picker
Amazon
Chattanooga, TN
06.2020 - 01.2022
- Awarded twice in a single year for exceptional performance metrics, leading the facility during peak operational periods.
- Participated in regular safety training sessions to stay updated on best practices and compliance requirements.
- Conducted regular quality inspections of products to ensure compliance with company standards.
- Adapted quickly to changing priorities and tasks in a fast-paced work environment.
- Documented and reported any safety hazards or operational issues to supervisors promptly.
- Operated handheld scanning devices to accurately identify and retrieve items for timely customer order processing.
Lead Customer Service Representative
Circle K
Rossville, GA
09.2018 - 06.2020
- Advanced to lead customer service representative role to enhance team performance and customer satisfaction.
- Secured four promotions in two years through dedication to enhancing customer satisfaction and service quality.
- Led a team of customer service representatives, providing coaching and mentoring to foster a high-performing work environment.
- Managed cash register operations, accurately processing transactions and handling cash deposits.
- Assisted in inventory management by restocking shelves and tracking product levels to minimize shortages.
- Addressed customer inquiries and resolved issues promptly to maintain a positive shopping experience.
- Monitored store security and reported any suspicious activities to management.
- Employed conflict resolution skills to address customer complaints and ensure satisfaction.
Education
High School Diploma -
Ridgeland High School
Rossville, United States05-2018
Skills
- Attention to detail
- Warehouse Operations
- Problem-solving
- Team collaboration
- Data entry
- Leadership and Team Building
- Retail Store Support
- Confidentiality and HIPAA
Certification
- Pharmacy Technician License
- Hazardous Waste Operations & Emergency Response Training
Languages
English Native
Timeline
Warehouse Associate Trainer
Kenco Logistics
06.2024 - Current
Machine Operator/Assembler
Roper Corporation
12.2023 - 05.2024
Licensed Pharmacy Technician
Walgreens
01.2022 - 12.2023
Picker
Amazon
06.2020 - 01.2022
Lead Customer Service Representative
Circle K
09.2018 - 06.2020
High School Diploma -
Ridgeland High School