Maliyah Grier
Forest Park,GA
Summary
Well-qualified Assistant Property Manager and Volunteer Coordination with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
6
6
years of professional experience
Work History
Leasing Consultant
Sureste Property Group
03.2023 - Current
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Responded to requests and scheduled appointments for property showings.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Registered clients on database to enable tracking history and maintain updated records.
Volunteer Coordinator
MUST Ministries
11.2020 - 03.2023
- Participated in community outreach events to promote volunteer opportunities and enlist new volunteers.
- Developed and maintained relationships with local organizations to identify volunteer opportunities and resources.
- Managed and tracked volunteer hours and progress to support accurate documentation.
- Collaborated with other departments to maximize impact of volunteer efforts.
- Recruited and trained new volunteers on volunteer program goals and objectives.
- Worked with leadership staff and special committees to define volunteer mission and set standards.
- Monitored volunteer performance to enforce compliance with established policies and regulations.
- Scheduled and organized training sessions for volunteers to develop skills and knowledge.
Assistant Property Manager
Provence Real Estate
10.2018 - 10.2019
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Kept accurate records of all resident and tenant correspondence.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Collected and maintained careful records of rental payments and payment dates.
Apartment Leasing Consultant
Provence Real Estate
10.2017 - 10.2018
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Verified tenant incomes and other information before accepting lease applications.
- Distributed and followed up on tenant renewal notices.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Greeted clients, showed apartments, and prepared leases.
- Responded to requests and scheduled appointments for property showings.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Distributed flyers to raise awareness of properties and attract more tenants.
- Registered clients on database to enable tracking history and maintain updated records.
Education
High School Diploma -
Douglass High School
Atlanta, GA05.2016
Skills
- Lease Renewals
- Fair Housing Policies
- Basic Mathematics
- Leasing Terms and Specifications
- Customer Service
- Application Management
- Creative Problem-Solving
- Business Processes and Procedures
- Sales Techniques
- Relationship Building
- Clear Communication
- Organized Mindset
- Property Marketing
- Phone and Email Etiquette
- Telephone and Email Etiquette
- Leasing and Sales
- Recruitment Planning
- Community and Public Relations
- Community Engagement
- Program Publicity
- Organizing Fundraising Activities
- Budget Management
- Outreach Planning
- Coordinating Donations
- Work Scheduling
- Marketing and Advertising
- Networking
- Onesite Expert
- Appfolio Expert
Timeline
Leasing Consultant
Sureste Property Group
03.2023 - Current
Volunteer Coordinator
MUST Ministries
11.2020 - 03.2023
Assistant Property Manager
Provence Real Estate
10.2018 - 10.2019
Apartment Leasing Consultant
Provence Real Estate
10.2017 - 10.2018
High School Diploma -
Douglass High School
Similar Profiles
Shandra JohnsonShandra Johnson
Senior Property Manager at Sureste Property Investment ServicesSenior Property Manager at Sureste Property Investment Services
Courtney EvansCourtney Evans
Property Manager at Sureste Property ServicesProperty Manager at Sureste Property Services
Jamya RomerJamya Romer
Leasing Manager at Sureste Property ServicesLeasing Manager at Sureste Property Services