Maliyah Horton
San Antonio,TX
Summary
Dynamic professional with a strong background in customer service and teamwork, honed at Lowes Home Improvement. Proven ability to enhance client satisfaction through effective problem-solving and time management. Skilled in developing financial models and fostering relationships, contributing to successful project outcomes and repeat business.
Overview
6
6
years of professional experience
Work History
Lowes Sales Associate
Lowes Home Improvment
06.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for the sales floor by pricing or tagging.
Server Assistant
PF Changs Restaurant
01.2023 - 02.2024
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
Dietary Aide
Country Hills Post Acute
02.2021 - 03.2022
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Consulting Intern
Rideway Consolting
08.2019 - 05.2020
- Developed financial models to evaluate potential investments and provide strategic recommendations based on quantitative analyses.
- Enhanced client satisfaction by conducting thorough research and providing insightful recommendations for business improvement.
- Scheduled and coordinated client meetings to discuss project updates and issues.
- Participated in internal training programs designed to enhance consulting skillset, ultimately benefiting both personal development and quality of work produced for clients.
Education
Associate of Science - Engineering Mechanics
San Antonio College
San Antonio, TX06-2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Lowes Sales Associate
Lowes Home Improvment
06.2024 - Current
Server Assistant
PF Changs Restaurant
01.2023 - 02.2024
Dietary Aide
Country Hills Post Acute
02.2021 - 03.2022
Consulting Intern
Rideway Consolting
08.2019 - 05.2020
Associate of Science - Engineering Mechanics
San Antonio College
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