Maliyah Norena
Oklahoma City,OK
Summary
Dedicated Administrative Assistant of a 96 bed facility with a proven track record at Southern Plaza Assisted Living and Memory Care. Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizing strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs. Some areas of expertise include: onboarding and training new staff, healthcare terminology, HIPPA, multi-line telephone use, assist with resident complaints/ management needs, computer proficiency.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Southern Plaza Assisted Living and Memory Care
12.2022 - Current
Healthcare administrative professional with experience supporting medical staff and patients in long-term and memory care settings. Skilled in scheduling, calendar management, and maintaining accurate medical records using Microsoft Word and Excel. Known for providing compassionate customer service. Proficient in multi-line phone systems, payroll assistance, document scanning, and file organization, with a strong focus on professional communication and administrative efficiency.
Education
No Degree - Nursing
Oklahoma City Community College-Current Enrollment
Oklahoma City, OKHigh School Diploma -
Epic Charter School
Oklahoma City, OK06-2020
Skills
- Computer skills
- Microsoft Excel
- Microsoft Word
- Customer service
- Documentation and recordkeeping
- Scheduling and calendar management
- Administrative support
- Professional communication
- Multi-line telephone systems
- Payroll
- Document scanning
- File organization
- Dementia and Alzheimer's knowledge
Languages
English
Native or Bilingual
Timeline
Administrative Assistant
Southern Plaza Assisted Living and Memory Care
12.2022 - Current
No Degree - Nursing
Oklahoma City Community College-Current Enrollment
High School Diploma -
Epic Charter School
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