Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Maliyah Rivera

Sacramento,CA

Summary

Friendly and reliable, offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Experience delivering customer service and administrative excellence, including clerical support and public interaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Team Member

Noah's New York Bagels
06.2025 - 08.2025
  • Provided exceptional customer service, ensuring satisfaction and repeat business.
  • Operated food preparation equipment efficiently to maintain quality standards.
  • Maintained cleanliness and organization of workstations according to health regulations.
  • Assisted in inventory management, tracking stock levels, and minimizing waste.

Support Staff

Rubino Estates Winery
09.2023 - 05.2024
  • Greeted visitors, directing them appropriately and ensuring a positive first impression.
  • Answered telephone and assisted callers by providing information about the winery or directing them to the appropriate employee.
  • Performed table bussing duties with efficiency and attention to customer satisfaction. Managed inventory and restocked products in both the winery and deli sections. Handled cashier responsibilities, ensuring smooth transactions and excellent service in the deli.
  • Resolved customer inquiries with patience and empathy, fostering positive client relationships.

General Merchandiser

Target
12.2022 - 05.2023
  • Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
  • Pushed and stocked product in multiple departments and consistently met time targets.
  • Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
  • Managed store layouts by placing in-demand products in areas visible to customers to maximize sales.

Seasonal Cashier

Target
11.2021 - 01.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier

Dicks Sporting Goods
08.2021 - 12.2021
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

Associate of Science - Business Administration

Butte College
Oroville, CA
05-2025

No Degree - Business Administration

Chabot College
Hayward, CA
05.2025

High School Diploma -

Granada High School
Livermore, CA
05-2023

Skills

  • Support Services
  • Check-ins
  • Customer Service
  • Patience and Empathy
  • Positive attitude
  • Merchandise Stocking
  • Cash Register Operations
  • Cleaning procedures
  • Quick Learner

Certification

  • Heat Illness Prevention, NFHS - 10/27/2024
  • Protecting Students From Abuse, NFHS - 10/27/2024
  • HEADS UP Concussion Training for Youth Sports Coaches - 10/24/2024
  • Sudden Cardiac Arrest Prevention Training for Youth Sports Programs - 10/24/27

Timeline

Team Member

Noah's New York Bagels
06.2025 - 08.2025

Support Staff

Rubino Estates Winery
09.2023 - 05.2024

General Merchandiser

Target
12.2022 - 05.2023

Seasonal Cashier

Target
11.2021 - 01.2022

Cashier

Dicks Sporting Goods
08.2021 - 12.2021

Associate of Science - Business Administration

Butte College

No Degree - Business Administration

Chabot College

High School Diploma -

Granada High School

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