maliza white
Chicago Heights,IL
Summary
I come from a pleasant background very independent,responsible,reliable I’m always on time and I’m willing to pick up as needed. I’m very big on respect because I give respect I’m also very educated and very helpful. I can offer reliable hardwork and dedication
Skilled support staff professional with background in providing top-notch administrative assistance. Strengths include effective communication, problem-solving abilities, and multi-tasking skills. Previous roles involved supporting team productivity by managing schedules, resolving issues, and improving processes. Committed to fostering positive work environments and enhancing overall team efficiency.
Resourceful Support Staff Member known for high productivity and efficient task completion. Possess specialized skills in customer service, database management, and problem-solving. Excel in communication, teamwork, and adaptability, ensuring seamless support and operational efficiency in diverse work environments.
Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Shelter Support Staff
Fransican outreach
Chicago, Illinois
02.2022 - Current
- Responded promptly to customer inquiries about product features or services offered.
- Participated in regular team meetings to discuss current projects and goals.
- Configured network devices such as routers, switches, firewalls.
Doorman
Admiral Security Services, Inc
Chicago, IL
06.2020 - Current
- Check residents in out responsible for doing Mail and making sure everybody's safe and ok
Certified Nursing Assistant (CNA)
LaRabida Children's Hospital
Chicago, IL
01.2018 - Current
- My job descriptions consisted on med taking care the babies making sure there clean and vitals are tooking and charted
Caregiver
Help At Home Health Care
Chicago
05.2024 - 07.2024
- Coordinated transportation services for clients when necessary.
- Accompanied clients to social events such as movies or plays.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Administered prescribed medications on a timely basis following care plan instructions.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Ensured compliance with all applicable laws, regulations and standards governing home health care services.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Provided emotional support to clients during difficult times.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Educated families about available resources for home health care services in the local community.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Monitored vital signs, including blood pressure, temperature and pulse rate.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Developed plans for respite care when needed based on availability of family members or other caregivers.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Assisted with meal planning to meet nutritional plans.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Supported bathing, dressing and personal care needs.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Reported concerns to nurse supervisor to promote optimal care.
- Followed care plan and directions to administer medications.
- Maintained clean and well-organized environment for client happiness and safety.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Improved patient outlook and daily living through compassionate care.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
- Laundered clothing and bedding to prevent infection.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Followed safe lifting and transferring techniques to transport residents.
- Monitored health and well-being of clients and reported significant health changes.
- Built strong and trusting rapport with clients and loved ones.
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Consulted with client care team to continually update care plans.
- Maintained detailed records of services performed on clients.
- Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Drove clients to doctors' appointments and social outings.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Organized oral medications for clients following dosage and schedule requirements.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Helped clients get in and out of beds and wheelchairs.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Contributed to case reviews of client status and progress.
- Instructed family members on how to provide bedside care.
- Assisted clients with maintaining good personal hygiene.
- Recorded client status progress and challenges in logbooks and reports.
Security Officer
AGB Security
Chicago, Illinois
10.2021 - 08.2023
- Confirmed visitor identification prior to granting entry into the building.
- Investigated all reported incidents of theft or vandalism on premises.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Enforced access control measures in accordance with established procedures.
- Assisted in the development and implementation of security policies and procedures.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Responded to alarms and conducted investigations as required.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Operated communication systems between officers stationed throughout the facility.
- Performed first aid and CPR when necessary during emergency situations.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Checked for safety hazards and took corrective action when necessary.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Provided escorts for visitors as needed throughout the facility.
- Maintained accurate logs of all security related activities.
- Adhered to post orders while maintaining a visible presence around the property.
- Monitored surveillance cameras and responded to suspicious activity.
- Assisted with crowd control during large events held at the facility.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Observed patrons and customers to quickly address security situations.
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
- Completed incident reports to record security or loss prevention incidents.
- Reported safety hazards for remediation response.
- Addressed problems quickly and reported clear information while working under minimal supervision.
Security Officer
Page Security Inc
Chicago, IL
10.2019 - 06.2022
CNA
Larabida children hospital
Chicago
01.2017 - 03.2022
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Provided emotional support to family members during difficult times.
- Answered patient call lights promptly and responded to requests appropriately.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Participated in educational programs designed to improve knowledge of health care practices.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Documented patient care services by charting in designated areas.
- Monitored food intake and output as directed by nursing staff.
- Transported residents within the facility as needed.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Educated patients on self-care techniques that would help them maintain their independence.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Reported changes in patient conditions to registered nurse or physician.
- Administered medications under supervision of a licensed nurse.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Distributed drinking water and nourishment to residents.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Supported non-ambulatory residents in range of motion exercises.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Assisted residents in preparing for activities and social programs.
- Helped residents walk with or without self-help devices.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Used mobility devices to transport patients.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Observed and reported unusual symptoms and changes to charge nurse.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Documented activities and recorded information in EMR system.
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Administered medications and educated patients and families on correct at-home administration.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Turned and repositioned bedridden patients to prevent bedsores.
- Collected specimens from patients for laboratory testing purposes.
- Reminded patients to take prescribed medications or nutritional supplements.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Planned and served meals and snacks to patients according to prescribed diets.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Shaved and draped patients to prepare for surgery, treatment or examination.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
Security Guard
Titan Security Group
Chicago, IL
02.2019 - 10.2019
Security Officer
Paige security
Chicago
03.2017 - 05.2019
- Confirmed visitor identification prior to granting entry into the building.
- Investigated all reported incidents of theft or vandalism on premises.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
Certified Nursing Assistant (CNA)
Symphony of South Shore
Chicago, IL
01.2018 - 10.2018
Applebee's Server
Applebee's
Chicago, IL
06.2017 - 07.2017
Receptionist/Secretary
Brightview
Chicago, IL
10.2013 - 01.2016
- I was the face of the facility so my job description was smile and greet direct and assist all calls, answer and send emails
- Along with making sure our residents are well pleased with any needs they have
Cashier/Sales Associate
Walmart
Racine County, WI
11.2009 - 12.2012
Cashier/Cook
Churches Fried Chicken
Chicago, IL
01.2008 - 05.2009
Education
high school diploma -
pual robesons high school
Chicago, IL05.2008
Skills
- Cna Certified
- Security
- Infant Care
- Toddler Care
- Teaching
- Childcare
- Microsoft Office
- Client Transportation
- Confidentiality
- Documentation
- Opening and closing procedures
- Office Equipment Maintenance
- Expense Reporting
- Policy Enforcement
- Report Generation
- Meeting Coordination
- Support Services
- Clerical Support
- Proofreading
- Electronic Records Management
- Recordkeeping
- Scheduling
Certification
- First Aid Certification
- CNA
- CPR Certification
Timeline
Caregiver
Help At Home Health Care
05.2024 - 07.2024
Shelter Support Staff
Fransican outreach
02.2022 - Current
Security Officer
AGB Security
10.2021 - 08.2023
Doorman
Admiral Security Services, Inc
06.2020 - Current
Security Officer
Page Security Inc
10.2019 - 06.2022
Security Guard
Titan Security Group
02.2019 - 10.2019
Certified Nursing Assistant (CNA)
LaRabida Children's Hospital
01.2018 - Current
Certified Nursing Assistant (CNA)
Symphony of South Shore
01.2018 - 10.2018
Applebee's Server
Applebee's
06.2017 - 07.2017
Security Officer
Paige security
03.2017 - 05.2019
CNA
Larabida children hospital
01.2017 - 03.2022
Receptionist/Secretary
Brightview
10.2013 - 01.2016
Cashier/Sales Associate
Walmart
11.2009 - 12.2012
Cashier/Cook
Churches Fried Chicken
01.2008 - 05.2009
high school diploma -
pual robesons high school