Malkame Zeleke

• Operated cash register and processed transactions accurately and efficiently.
• Provided friendly and prompt customer service, ensuring customer satisfaction.
• Maintained cleanliness and organization of the checkout area.

Skills:

• Excellent interpersonal and communication skills.
• Ability to work effectively in a team.
• Strong attention to detail and accuracy.
• Proficient in handling cash transactions.
• Demonstrated ability to work in a fast-paced environment.
• Outstanding customer service skills.

Customer Service:

• Provide exceptional customer service by greeting customers with a friendly and welcoming demeanor.
• Assist customers in placing orders, answering questions about menu items, and making recommendations based on their preferences.
• Ensure customer satisfaction by promptly addressing and resolving any issues or concerns that may arise.

Cash Handling:

• Accurately handle cash transactions, including processing payments, giving change, and balancing cash registers at the end of shifts.
• Utilize a point-of-sale (POS) system to process orders and transactions efficiently.
• Maintain a high level of accuracy and attention to detail to prevent discrepancies in cash handling.

Food Preparation:

• Follow Dunkin' Donuts' standardized recipes and procedures to prepare and assemble food and beverage items, including donuts, sandwiches, and drinks.
• Adhere to food safety and hygiene guidelines to ensure the quality and safety of the products served to customers.
• Monitor inventory levels and restock supplies as needed to ensure smooth operations during shifts.

Teamwork and Communication:

• Collaborate effectively with coworkers and managers to ensure seamless operations and exceptional customer service.
• Communicate clearly and professionally with team members, both verbally and in writing.
• Assist colleagues during busy periods, lending a hand where needed and maintaining a positive and cooperative work environment.

Multitasking and Time Management:

• Thrive in a fast-paced environment by efficiently managing multiple tasks and responsibilities simultaneously.
• Prioritize and complete tasks promptly while maintaining quality and accuracy.
• Adapt quickly to changing priorities and customer needs to ensure smooth operations during peak hours.

Organization and Attention to Detail:

• Cashier duties
• Maintain a clean and organized store environment by ensuring products are properly labeled, shelves are neatly arranged, and aisles are clear.
• Pay attention to detail to identify pricing errors, damaged items, or discrepancies in product quantities.
• Follow store policies and procedures for organizing merchandise and maintaining a tidy and orderly work area.

Product Knowledge:

• Familiarize yourself with Dollar Tree's product inventory, including various categories and departments.
• Stay updated on new arrivals, promotions, and product features to effectively assist customers in finding desired items.
• Provide product information and recommendations based on customer needs and preferences.

Personal Care Assistance:

• Assist residents with activities of daily living (ADLs) such as bathing, grooming, dressing, toileting, and feeding.
• Provide assistance with mobility and transferring residents, ensuring their safety and comfort.
• Help residents with range of motion exercises and positioning to prevent skin breakdown and maintain mobility.

Vital Signs Monitoring:

• Measure and record residents' vital signs, including temperature, blood pressure, pulse, and respiratory rate.
• Report any significant changes or abnormalities in vital signs to the nursing staff.

Observations and Reporting:

• Observe and report changes in residents' physical or mental conditions, including signs of pain, discomfort, behavioral changes, or skin issues.
• Document and report any incidents or accidents promptly and accurately.

Emotional Support and Communication:

• Provide emotional support to residents and establish positive relationships, promoting their well-being and mental health.

Ushering and Greeting:

• Welcome and greet members and visitors as they arrive at the church.
• Assist with seating arrangements and guide attendees to appropriate areas.
• Assist younger children to teach how to read the Bible.
• Distribute bulletins, flyers, holy water or other materials.

Hospitality and Refreshments:

• Help set up and serve refreshments before or after services or church events.
• Assist in organizing and coordinating potluck dinners or special events involving food at Debre Selam Kidist Mariam Ethiopian Ortodox Tewahedo Church.