Summary
Overview
Work History
Skills
References
Timeline
Generic

Malky Derbaremdiger

Spring Valley,NY

Summary

Dependable office management professional brings years of experience in administrative oversight. Self-starter and skilled team leader with history unifying and training staff under common goals, modeling organizational efficiency, and instilling optimized productivity. Specializes in Life Insurance / Financial Planning office environments.

Overview

5
5
years of professional experience

Work History

Agent Assistant / Office Manager

JLJG LLC / MassMutual Brooklyn
Monsey, NY
11.2020 - 01.2024
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Recruited and trained new employees to meet job requirements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Assigned work and monitored performance of project personnel.
  • Handled confidential company information in accordance with established protocols.
  • Scheduled meetings and appointments for executive team members.
  • Payroll - ensuring all employees were paid on time.
  • Produced thorough, accurate and timely reports of project activities.
  • Completed day-to-day duties accurately and efficiently.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Established and maintained filing systems to support office personnel.
  • Compiled reports from various departments on a regular basis.
  • New Life insurance applications
  • Ensured compliance with all applicable laws when issuing policies or making recommendations.
  • Maintained records of client information, including policies and payment history.
  • Improved data collection accuracy by structuring systems for desktop spreadsheets.
  • Evaluated current financial situation of clients before recommending any policy changes.
  • Developed and maintained relationships with clients to ensure customer satisfaction.
  • Calculated premiums and established payment methods, receiving customer payments and issuing receipts.
  • Contacted underwriters and submitted forms to obtain binder coverage.
  • Prepared quotes for prospective customers based on their individual needs.
  • Obtained underwriting approval by completing application for coverage.
  • Resolved customer issues in a timely manner while providing excellent customer service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Maintained schedule of class assignments to meet deadlines.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Scheduled meetings and sent invitations specifying time and location.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Exceeded company sales goals for new policies.

Office Secretary

Regency Developers & Management
Spring Valley, NY
10.2018 - 10.2020
  • Generated monthly financial statements for each property.
  • Handled bi-weekly payroll services for 6 employees.
  • Potential tenant background check
  • Helped businesses keep finances in order by managing accounting ledgers and recording journal entries.
  • Prepared accurate financial reports each month by collecting, analyzing and summarizing account information.
  • Reconciled bank accounts and ensured timely deposits of funds.
  • Reconciled or entered report discrepancies found in financial records.
  • Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
  • Performed basic accounting, payroll and bookkeeping services to manage business operations.
  • Calculated and produced checks for utilities, taxes and other operational payments.
  • Maintained full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing and collections.
  • Reviewed purchase documents and company receipts for reconciliation with statements.
  • Entered deposits, credit card charges and sales entries to facilitate cash management.
  • Documented transaction details to track and manage financial data.
  • Processed tenant payments and updated records accordingly.
  • Completed day-to-day duties accurately and efficiently.
  • Processed invoices and payments in accordance with company policies and procedures.
  • Prepared checks for payment of vendor invoices on a timely basis.

Skills

  • Office Management
  • Business Operations Management
  • Scheduling and Calendar Management
  • Training and Coaching
  • Relationship Building
  • Staff Coordination
  • Workflow Planning
  • Regulatory Compliance
  • Proficient in Pipedrive, Quickbooks, Microsoft Office
  • Deadline Awareness
  • Bookkeeping
  • Customer Service

References

Joel Gross - Employer, Life Insurance Agent - MassMutual Brooklyn 845-596-6698

Timeline

Agent Assistant / Office Manager

JLJG LLC / MassMutual Brooklyn
11.2020 - 01.2024

Office Secretary

Regency Developers & Management
10.2018 - 10.2020

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Malky Derbaremdiger