Mallarie Stone
Whitney,TX
Summary
Ambitious individual with strong organizational and multitasking skills, coupled with a natural aptitude for technology. Possessing a wealth of knowledge and skills, prepared to tackle any challenge that comes my way. Demonstrated track record of effectively managing multiple tasks and projects, adept at prioritizing and meeting deadlines. Passion for technology drives me to stay up-to-date with the latest advancements, leveraging these tools to enhance productivity and efficiency. Ready to make a significant impact in a dynamic work environment, eager to contribute expertise and drive results.
Overview
17
17
years of professional experience
Work History
Quality Control Field Technician
Moss Solar
07.2024 - 03.2025
- Perform detailed inspections and testing of solar infrastructure, including panels, inverters, racking systems and electrical components to ensure compliance with design specifications and quality standards
- Monitor and verify the construction process, ensuring adherence to engineering plans, safety requirements and quality control procedures
- Maintain comprehensive records of inspections, test results, and quality issues
- Prepare and submit quality reports to project manager and stakeholders
- Identify, document and resolve 100% of quality issues or discrepancies
- Collaborate with construction teams to develop and implement corrective action plans
- Recommend improvements to construction and quality assurance processes to enhance project efficiency and system performance
- Work closely with project managers, engineers and contractors to ensure quality control processes are integrated into every phase of the construction process
- Promote and enforce safety standards on-site, ensuring all team members understand and adhere to safety protocols and demonstrating safe behavior
Customer Service Associate
MyTCoat
01.2024 - 04.2024
- Responsible for effectively resolving shipping issues, ensuring timely and accurate solutions
- Followed up with customers about resolved issues to maintain high standards of customer service
- Provide efficient problem resolution, while delivering a high level of customer satisfaction through effective communication and problem-solving
- Managed communication across 3 online store platforms, ensuring content remain consistent with MyTCoat's positive brand image when addressing customer inquiries across multiple channels
System Administrator
Tower Pizza On Lake Whitney
05.2023 - 12.2023
- Created and administrated restaurants POS system for staff to easily operate while providing guest a memorable experience
- Managed of daily onboarding and offboarding of employees
- Researched and recommended new technologies and strategies for improving system performance
- Led server infrastructure development, quality assurance, staging and production systems
- Diagnosed and resolved complex technical issues through in-depth analysis, facilitating uninterrupted business operations.
- Empowered users with training sessions on new software applications, enhancing productivity across departments.
Maintenance Clerk
Wisenbaker Builder Services Inc.
06.2021 - 05.2023
- Created, implemented and monitored filing systems for easy retrieval of records
- Facilitated training programs for new hires, promoting consistent adherence to company policies and best practices in maintenance operations
- Collaborated with other department leaders in developing strategies for continuous improvement in facility operations
- Identified and corrected inconsistencies in filing systems for increased accuracy
- Monitored and tracked budgets and expenses
- Launched spare parts program to improve overall productivity, decrease downtime, and reduce spending on parts
- Manage 100% stock inventory by conducting monthly cycle count of maintenance parts room for inventory control
E-Commerce Executive
Texas SAS Designs
01.2018 - 12.2022
- Created unique and artistic graphics for local businesses' logos, webpages, promotional merchandise, apparel, and social media content
- Facilitated business by implementing practical networking techniques
- Spearheaded loyalty rewards program initiatives that incentivized repeat customers; fostering brand loyalty and long-term growth
- Increased sales volume by 50% and expanded product line to new retailers, sports teams, and musicians
Online Community Specialist
CB JENI Homes & Normandy Homes
01.2013 - 12.2017
- Directly managed all marketing and assisted sales team in daily operations for both brands
- Established Online Sales position to provide persistent and targeted follow- up generated by online inquiries
- Launched and administrated sales follow-up process using CRM system for community specific outreach to remain consistent with builders' brand
- Updated and maintained inventory on promotional advertising and social media content
Server
Red Lobster
12.2011 - 01.2013
- Worked with POS system to place orders, manage bills, and handle all services
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service
- Collaborated with team members during busy shifts for efficient workflow and excellent guest
General Manager
Planet Tan
07.2008 - 12.2011
- Championed continuous improvement initiatives that enhanced operational performance across all departments
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports
- Assisted in recruiting, hiring and training of team members
- Formulated policies and procedures to streamline operations
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills
Education
Associate of Arts - Business
University of Central Arkansas
Conway, AR08.2009
Skills
- Independently Motivated
- Microsoft Office
- Analysis skills
- Office experience
- Customer Service
- Strong Communication Skills
- Clerical experience
- Attention to detail
- Critical thinking
- Organizational skills
Timeline
Quality Control Field Technician
Moss Solar
07.2024 - 03.2025
Customer Service Associate
MyTCoat
01.2024 - 04.2024
System Administrator
Tower Pizza On Lake Whitney
05.2023 - 12.2023
Maintenance Clerk
Wisenbaker Builder Services Inc.
06.2021 - 05.2023
E-Commerce Executive
Texas SAS Designs
01.2018 - 12.2022
Online Community Specialist
CB JENI Homes & Normandy Homes
01.2013 - 12.2017
Server
Red Lobster
12.2011 - 01.2013
General Manager
Planet Tan
07.2008 - 12.2011
Associate of Arts - Business
University of Central Arkansas
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