Mallely Cordova
Imperial,CA
Summary
Dynamic and adaptable professional with a proven track record at Biomat U S A, enhancing donor satisfaction and streamlining plasma processing. Excelled in roles requiring meticulous attention to detail and superior communication skills. Achieved notable efficiency improvements and consistently exceeded productivity targets. Skilled in donor screening and fostering teamwork, I bring an unwavering commitment to quality and patient confidentiality.
Overview
3
3
years of professional experience
Work History
Donor Center Technician
Biomat U S A
Calexico
10.2021 - Current
- Increased donor satisfaction with thorough pre-donation screenings, ensuring eligibility and minimizing risks.
- Maintained accurate donor records through diligent data entry and documentation efforts.
- Ensured donor safety and comfort by closely monitoring vital signs during the donation process.
- Enhanced donor experience by providing exceptional customer service and maintaining a clean, organized workspace.
- Reduced wait times for donors by efficiently managing appointment scheduling and walk-in traffic.
- Collaborated with team members to resolve any operational challenges, boosting overall efficiency at the center.
- Supported center leadership by assisting with training new employees on proper procedures and protocols.
- Exceeded personal productivity targets regularly while balancing attention to detail, speed, accuracy, and professionalism during peak hours.
Plasma Processor
Biomat U S A
Calexico
10.2021 - Current
- Facilitated timely order fulfillment by closely monitoring production schedules and coordinating with cross-functional teams as needed.
- Contributed to a positive work environment through open communication, teamwork, and adherence to company policies and procedures.
- Reduced waste in plasma processing by optimizing resource usage and implementing best practices for plasma collection.
- Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
- Operated wide range of laboratory equipment and instruments to complete analysis.
- Helped management optimize laboratory processes for maximum efficiency and performance.
- Proactively communicated with management regarding any discrepancies or issues, ensuring swift resolutions and minimal disruptions to production.
Phlebotomist
Biomat U S A
Calexico
10.2021 - Current
- Secured a reassuring and understandable experience for patients undergoing phlebotomy.
- Maintained strict adherence to specimen transport procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Ensured cleanliness and maintained hygiene through strict adherence to procedures.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Elevated patient contentment with personalized and proficient phlebotomy care.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
- Involved in cross-training activities to improve team capabilities.
- Boosted patient satisfaction via considerate and skilled communication.
Education
High School Diploma -
Pinnacles High School
Soledad, CASkills
- Patient confidentiality
- Adaptable mindset
- Quality control procedures
- Data entry proficiency
- Donor screening
- Multitasking Abilities
- Marketing and promotion
- Donor needs
- Teamwork and collaboration
- Excellent communication
- Reliability
- Organizational skills
- Adaptability and flexibility
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Donor Center Technician
Biomat U S A
10.2021 - Current
Plasma Processor
Biomat U S A
10.2021 - Current
Phlebotomist
Biomat U S A
10.2021 - Current
High School Diploma -
Pinnacles High School