MALLIE FRANKEL
Tallahassee,Florida
Summary
Decisive Shift Leader skilled in managing daily scheduling and team tasks.
I worked as a resource teacher for all classrooms for the past two summers. I assisted teachers with things such as lesson planning, changing diapers, and creating an exciting and educational environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Floater Teacher
Goddard School
05.2025 - 08.2025
- Developed and implemented engaging lesson plans across various age groups.
- Collaborated with educators to create inclusive learning environments.
- Adapted teaching strategies to meet diverse student needs and learning styles.
- Monitored student progress and provided constructive feedback to enhance learning outcomes.
Shift Leader
Sweet Soul
08.2021 - 07.2023
- Counted drawers and followed proper daily cash handling procedures.
- Assessed team performance to encourage productivity.
- Responded to all customer concerns or issues promptly and professionally.
- Executed cash management duties with POS and shift reports.
- Planned and supervised job task assignments, upholding quality standards.
- Communicated, trained and promoted quality standards to team members.
- Attended regular company meetings and training sessions.
- Delegated tasks to encourage teamwork during shifts and comply with company standards
- Assisted front-line personnel with delivering timely service to customers by expertly managing support needs.
Line Server
Sweet Soul
05.2021 - 07.2023
- Maintained inventory of service stations and replenished needed condiments, silverware and napkins.
- Prepared food according to strict specifications using ideal cooking techniques and ingredients.
- Cleaned and sanitized equipment, utensils and work areas to maintain health and safety standards.
- Kept work areas sanitized by practicing clean-as-you-go processes.
- Delivered high-volume food items and beverages every hour with minimal errors.
- Handled money transactions and operated cash register.
- Satisfied guests with prompt assistance and friendly service.
Education
Associate in Arts (A.A.) - Sociology
Tallahassee Community College
Tallahassee, Florida05.2027
Skills
- Customer Service Management
- Interpersonal Relations
- Sales and Upselling
- Production Reporting
- Positive Attitude
- Training Assistance
- Policy Enforcement
- Guest Service
Certification
file:///Users/malliefrankel/Downloads/DCF-DEL_transcript_1729617.pdf
LANGUAGE
English
Native
Timeline
Floater Teacher
Goddard School
05.2025 - 08.2025
Shift Leader
Sweet Soul
08.2021 - 07.2023
Line Server
Sweet Soul
05.2021 - 07.2023
Associate in Arts (A.A.) - Sociology
Tallahassee Community College