MALLIKA GOYAL

Experience

• Manage the accounting, coding, and transaction recording for expenses, ensuring compliance with relevant financial regulations.
• Collaborate with cross-functional teams to ensure accurate and timely billing, submit invoices for services provided, and address billing discrepancies.
• Reconcile financial statements, accounts receivable, and general ledger entries, identifying and addressing discrepancies as needed.
• Work closely with payers to secure timely and accurate reimbursements, maximizing the collection of payments owed.
• Stay updated on relevant billing regulations, and provide support in training staff on billing and accounting processes to improve financial operations.

• Managed investment journal entries using QuickBooks for precise reporting and analysis
• Supported capital projects with accurate records and well-coordinated payments, managing accounts payable effectively
• Analyzed financial data for comprehensive monthly, quarterly, and yearly reporting, resulting in a 15% reduction in errors
• Assisted in quarterly and fiscal year-end accounting tasks ensuring 100% adherence to regulatory requirements
• Oversaw financial planning, procurement, and investment of funds using SAP for the organization, managing a budget of $10 million
• Prepared detailed financial reports and statements for board members, utilizing Tableau for data visualization and advanced analysis

• Assisted the Cluster Head in various strategic and operational tasks, contributing to regional success
• Recruited and trained 80 new onboard staff, achieving a 90% retention rate within the first year
• Drove growth by analyzing market trends and competition, overseeing a team of 120 staff members, resulting in a 25% increase in market share
• Built interactive and visually appealing dashboards to present data insights effectively using SAP
• Automated manual reporting processes, reducing manual efforts and optimizing dashboards for better usability and efficiency

• Generated new business and referral clients in collaboration with financial advisors and branch teams, raising profit by 25%, and managed customer relationships using TCS CRM
• Managed high-volume AP invoice processing, handling over 900 invoices weekly with SAP for efficient financial management
• Managed a project to enhance digital banking services, increasing online transactions by 30%, and organized related customer engagement events
• Analyzed sales data to identify trends and opportunities for growth within the branch using SAP Analytics, leading to a 12% increase in branch efficiency
• Performed deep dives into data using SAP Analytics to uncover actionable insights and provided product recommendations based on funnel analysis, long-term trends, and customer segmentation