MALLISA DINGEE
Lacey,WA
Summary
I am a seasoned real estate professional with an outgoing personality. My extensive background in customer service and property sales/ management positions gives me an adept ability to manage a variety of situations and personalities. I am well versed in customer care and satisfaction. Excellent verbal and written communication skills, as well as being coachable. Working knowledge of management software and property marketing platforms. Ready to leverage training and experience to take on new professional challenges. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Realty One Group
05.2019 - Current
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Advised clients on market conditions and property value for informed decision-making.
- Conducted comprehensive market analysis to identify opportunities for investors.
- Performed home evaluations and developed competitive market analysis for individual homes.
- Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
- Prepared and presented contracts and other legal documents to clients. Maintained connections with clients to encourage repeat business and referrals
Facilities Coordinator
CBRE - Contractor
05.2023 - 11.2023
- Served as point of contact for Vendors and customers seeking support and information.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
- Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
- Updated tracking system monitoring facilities-related projects, work orders, and PMs.
- Negotiated with vendors to secure cost-effective pricing and terms for facility-related services and supplies.
- Collaborated with contractors, vendors and stakeholders to support on-time projects completion.
- Enforced compliance with applicable health, safety and environmental regulations to reduce risks.
- Ordered, maintained and distributed supplies and inventory.
- Prepared reports and schedules with accuracy.
- learned software Si7 to create and track work orders
Property Manager
Better Properties
05.2019 - 01.2022
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Developed and implemented marketing strategies to increase occupancy rates.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Maximized rental income while minimizing expenses through effective planning and control.
- Kept properties in compliance with local, state, and federal regulations.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Coordinated appointments to show marketed properties.
- Generated leads for sales and rental properties through cold calls and referrals.
Education
Real Estate Agent -
Rockwell Institute - Real estate
Skills
- Customer service
- High level client communication and follow up
- Documentation and file tracking/ Scheduling
- CRM experienced
- Quick problem solver/solution seeker
- Property Tours and Inspections
- Property Assessments and Comparative Market Analysis
- Staff and Vendor Management
- Innovative Marketing Strategist, Social Media Marketing
- Client Needs Assessment, Lead Follow up
- Contract Negotiation, Real Estate Law
- Proficient in Microsoft Office
- Administrative Support
- Leasing and Sales
- Strong Organizational Skills
- Works Well Independently
Certification
- Real Estate Brokers License
- Mortgage Loan Officer Training
Timeline
Facilities Coordinator
CBRE - Contractor
05.2023 - 11.2023
Real Estate Agent
Realty One Group
05.2019 - Current
Property Manager
Better Properties
05.2019 - 01.2022
Real Estate Agent -
Rockwell Institute - Real estate
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