MALLKA FILIPINI
Rogers,AR
Summary
I will provide a disciplined, hard working mentality in any circumstance, willing to adapt in a quick manner to fulfill the company needs with a positive attitude. Willingly to work well and efficiently with my peers to ensure the task is done according to company standards. Detail-oriented and able to learn new concepts quickly. Highly organized and detail-oriented with a strong communication
Overview
1
1
year of professional experience
Work History
General Clerk II Bilingual Remote
Serco
01.2023
- Record and input information to internal database records
- Handle confidential information and documents with discretion and maintain their proper organization
- Medicare & Medicaid Services, delivering document processing, inbound and outbound call center support, application verification, and benefits determination and processing Effectively
- Conduct outbound telephone calls
Teacher Assistant
The Kid's Studio by Children's T.E.A.M
01.2022
- Developed positive relationships with parents, guardians, staff members, and children through effective communication
- Taught developmentally appropriate skills to promote academic, social, and emotional growth
- Instructed children in eating, napping and restroom habits
- Observed and evaluated children's performance, behavior, social development, and physical health
- Maintained safe play environment
Playground Attendant / Front Desk Associate
Amazing Land Playground
Rogers
10.2024 - Current
- Monitored playground activities to ensure safety and compliance with regulations.
- Assisted children in using playground equipment, promoting active engagement and social interaction.
- Reported maintenance issues to ensure equipment remained safe and functional for users.
- Facilitated organized games and activities, encouraging teamwork and physical fitness among participants.
- Ensured cleanliness of the playground area by performing daily cleaning tasks and litter removal.
- Assisted in the planning and execution of special events such as birthday parties and holiday celebrations.
- Greet and check in families, providing outstanding customer service in person, by phone, and via email.
- Assist parents with inquiries regarding birthday parties, classes, and drop-in childcare services.
- Supervise babies and toddlers, ensuring safe and positive play experiences.
- Clean and sanitize toys, equipment, and play areas to maintain a healthy environment.
- Support daily operations by monitoring attendance, enforcing safety policies, and assisting with event setup.
Education
High School Diploma - undefined
Rogers High School
01.2016
Skills
- Strong organizational and time-management skills
- Exceptional communication and interpersonal skills
- Ability to work independently and as part of a team
- Detail-oriented and able to handle multiple tasks simultaneously
- Efficient use of time and resources
- Flexibility in handling changes and unexpected challenges
- Active listening skills
- Effective prioritization of tasks
LANGUAGES
English
Spanish
Timeline
Playground Attendant / Front Desk Associate
Amazing Land Playground
10.2024 - Current
General Clerk II Bilingual Remote
Serco
01.2023
Teacher Assistant
The Kid's Studio by Children's T.E.A.M
01.2022
High School Diploma - undefined
Rogers High School