Mallori Scheimreif
Severna Park,MD
Summary
Energetic and personable, with knack for creating positive customer experiences and maintaining organized, efficient spaces. Understands importance of product knowledge and effective communication, paired with strong organizational and multitasking skills. Committed to delivering excellent customer service and contributing to productive team environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Floral Shop Associate
Peaceful Petals Flower Shop
Severna Park, MD
03.2021 - 08.2023
- Ensured accuracy in documenting all incoming orders, deliveries, payments, and related business transactions to support operational efficiency.
- Managed unloading operations and ensured quality standards for all received products.
- Managed incoming phone calls and addressed voicemails promptly. Responded to emails in a timely manner to support effective communication. Provided problem-solving assistance to enhance customer satisfaction.
- Executed cashier and point-of-sale operations with precision and efficiency.
- Guided customers in selecting optimal options for events, considering budget constraints, style preferences, and material availability.
- Oversaw inventory management to ensure adequate supply of fresh flowers for daily orders.
Education
Bachelor of Arts - Integrated Studies
Florida Gulf Coast University
Fort Myers, FL05-2027
Bachelor of Arts - Environmental Studies
Montana State University
Bozeman, MT05-2023
Skills
- Microsoft: WORD (advance beginner), EXCEL (novice), POWERPOINT (competent)
- POS system operation
- Reliability and punctuality
- Patience and empathy
Certification
- Driver license Class E (2020)
- Boating Safety Education Course, Maryland Department of Resources (2020)
Timeline
Floral Shop Associate
Peaceful Petals Flower Shop
03.2021 - 08.2023
Bachelor of Arts - Integrated Studies
Florida Gulf Coast University
Bachelor of Arts - Environmental Studies
Montana State University