MALLORIE ALLAN
Mesa,Arizona
Summary
Hardworking and energetic individual with strong organizational skills eager to secure a Leasing Associate position.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Waitress and Hostess
3-Legged Pig Barbeque
06.2022 - 09.2023
- Displayed enthusiasm and promoted excellent service to customers; building rapport which successfully increased referrals, and walk-in business.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Remained calm and poised when dealing with difficult customers and resolved guest complaints to maintain complete customer satisfaction.
Social Media Management Intern
Bombeck Family Learning Center
02.2023 - 05.2023
- Increased brand awareness and followers through comprehensive social media campaign management.
- Created engaging content to catch attention of potential customers utilizing photography and graphic design skills.
- Responded to comments, posts, and questions from various channels.
Computer Science Department Assistant
Student Office Assistant, University of Dayton
10.2019 - 04.2020
- Provided excellent customer service at front desk with all student/staff questions
- Followed detailed directions from staff to complete daily paperwork and sign off/deliver finished tests.
- Performed wide-ranging administrative and service-related functions.
Cashier
Dunkin' Donuts
06.2018 - 07.2019
- Greeted customers entering store and responded promptly to customer needs in a fast-paced environment.
- Encouraged customers to make additional purchases by highlighting current deals and upselling.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sales Associate and Cashier
The Ski Company
10.2017 - 04.2018
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Worked flexible schedule and extra shifts to meet business needs.
Education
BSE - Education and Allied Studies
The University of Dayton
05.2023
Skills
- Outgoing and friendly
- Excellent oral & written communication skills
- Detail oriented, assertive & organized
- Creative problem-solver
Certification
AZ Producer's Life Accident and Health or Accident
Timeline
Social Media Management Intern
Bombeck Family Learning Center
02.2023 - 05.2023
Waitress and Hostess
3-Legged Pig Barbeque
06.2022 - 09.2023
Computer Science Department Assistant
Student Office Assistant, University of Dayton
10.2019 - 04.2020
Cashier
Dunkin' Donuts
06.2018 - 07.2019
Sales Associate and Cashier
The Ski Company
10.2017 - 04.2018
BSE - Education and Allied Studies
The University of Dayton
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