Mallorie Allan
Roberts
Summary
Dedicated professional with a solid foundation in education and customer service, currently pursuing an MLIS. Demonstrates adaptability across diverse environments, effective library management, and strong communication skills to enhance student and patron engagement.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Library Media Specialist
Larry C. Kennedy Elementary
Phoenix
04.2025 - 05.2026
- Curated and conducted engaging weekly story time sessions for primary grades, integrating curriculum-relevant activities to enhance literacy skills.
- Managed library circulation for K-6 students and faculty, ensuring efficient access to resources using Follett Destiny.
- Analyzed and maintained the condition of library collections and instructional materials.
- Supported ESL students in English language acquisition while delivering art instruction to 4th and 5th-grade classes, fostering creativity and language development.
Front Desk Receptionist
Squeeze Massage
Scottsdale
01.2025 - 04.2026
- Facilitated guest relations and resolved issues to uphold high service standards.
- Managed shop operations using Zenoti, Pat's Portal, and Zendesk to enhance customer experience.
- Promoted and sold memberships and gift cards, contributing to overall revenue growth.
Leasing Consultant
The Carmin
Tempe
12.2023 - 08.2024
- Guided prospective residents through the full leasing cycle, from initial inquiry to move-in.
- Coordinated resident events to enhance community engagement and support property occupancy through targeted sales strategies.
- Managed lease paperwork, service requests, and market survey data entry to streamline operations.
Social Media Management Intern
Bombeck Family Learning Center
Dayton
02.2023 - 05.2023
- Executed social media campaigns, enhancing brand visibility and increasing follower engagement.
- Created original graphic design and photography content for multi-channel digital marketing, strengthening brand identity.
Computer Science Department Assistant
University of Dayton
Dayton
10.2019 - 04.2020
- Executed administrative functions, ensuring timely test delivery and accurate paperwork processing.
- Delivered front-desk support and customer service, assisting university staff and students effectively.
Education
Master of Library and Information Science -
San Jose State University
San Jose, CA12-2026
Bachelor of Science - Education and Allied Studies
The University of Dayton
Dayton, OH05-2023
Skills
- Library management
- Information Management
- Digital literacy
- Organizational skills
- Problem-solving and reasoning
- Communication
Certification
- AZ Producer's Life, Accident and Health
Timeline
Library Media Specialist
Larry C. Kennedy Elementary
04.2025 - 05.2026
Front Desk Receptionist
Squeeze Massage
01.2025 - 04.2026
Leasing Consultant
The Carmin
12.2023 - 08.2024
Social Media Management Intern
Bombeck Family Learning Center
02.2023 - 05.2023
Computer Science Department Assistant
University of Dayton
10.2019 - 04.2020
Master of Library and Information Science -
San Jose State University
Bachelor of Science - Education and Allied Studies
The University of Dayton