Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mallorie Backus

Canyon

Summary

Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.

Overview

9
9
years of professional experience

Work History

Administrative Office Manager

Palace Coffee Company
05.2020 - Current
  • Through my years at Palace I worked as a Store Manager for the first 3 years and then was promoted to Office Manager which is my current role. Below is a summary of what I have been responsible during my time at Palace:
  • Maintained strict confidentiality of sensitive information, upholding the highest standards of professionalism at all times.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Posted daily receipts and payments in accordance with corporate protocols.
  • Completed payroll for employees and maintained detailed records of procedures.
  • Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
  • Reconciled and corrected issues with financial records.
  • Completed data entry tasks with accuracy and efficiency.
  • Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.

Department Manager

Cinergy Entertainment
09.2018 - 03.2020
  • At Cinergy I was responsible for 20 team members in my own department, but during day-to-day operation I managed up to a 50-person team. This job taught me many things, but most importantly how to lead and manage many people within a stressful environment.
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Assisted in talent acquisition efforts, hiring top candidates to strengthen the department''s capabilities.
  • Increased customer satisfaction with proactive issue resolution strategies.
  • Oversaw box office operations, managing ticket sales processes and ensuring accurate financial reporting.

Leasing Agent

Town Square Apartments
08.2016 - 10.2018
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Trained and mentored new leasing agents, fostering teamwork and a supportive work environment.
  • Participated in property inspections to prepare for move-ins and move-outs.
  • Streamlined administrative tasks such as lease renewals, rent collection, and tenant communication to maximize efficiency.

Education

Bachelor of Business Administration (BBA) - General Business

West Texas A&M University
Canyon, TX
08.2021

Certified Dental Assistant - undefined

Amarillo College
05.2018

Skills

  • Scheduling and calendar management
  • Office management
  • Employee training
  • Account reconciliation
  • Credit and collections
  • Administrative support
  • Quickbooks
  • Data entry
  • Payroll processing

Timeline

Administrative Office Manager

Palace Coffee Company
05.2020 - Current

Department Manager

Cinergy Entertainment
09.2018 - 03.2020

Leasing Agent

Town Square Apartments
08.2016 - 10.2018

Certified Dental Assistant - undefined

Amarillo College

Bachelor of Business Administration (BBA) - General Business

West Texas A&M University

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