Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mallorie Dodson

Lander

Summary

Dynamic and compassionate professional with extensive experience in customer service at Walmart, and other stores. Skilled in fostering strong relationships and enhancing client satisfaction. Proven ability to organize and manage tasks efficiently while demonstrating patience and teamwork. Adept at utilizing social media for engagement and outreach, always eager to learn and grow in diverse environments. Event planning and fundraising that have built strong connections throughout our community.

Overview

2026
2026
years of professional experience

Work History

Sushi Chef

Zanmai Sushi
  • Prepared high-quality seafood, rice and ingredients for sushi.
  • Contributed to a safe, clean work environment by adhering to strict food safety guidelines and maintaining a spotless workspace at all times.
  • Established strong working relationships with colleagues through clear communication, teamwork, and mutual respect.
  • Maintained well-organized mise en place to keep work consistent.
  • Pleasantly welcomed patrons entering sushi bar, offering to explain menu options.
  • Managed inventory effectively, reducing waste while ensuring the consistent availability of necessary ingredients for daily operations.
  • Collaborated with management to create seasonal menu options based on market availability and emerging culinary trends.

CNA

Westward Heights
06.2023 - 03.2025
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.

Cashier

Mr Ds
04.2008 - 10.2009
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.

Online Sales Consultant

Itworks - Fit Future
08.2017 - 02.2019
  • Conducted team meetings and offered one-one-one guidance to maximize productivity and help employees reach full potential.
  • Diagnosed and resolved technical challenges for customers to facilitate online order process.
  • Liaised with product marketing and sales teams to support strategic planning, testing and execution of initiatives for e-commerce websites.
  • Analyzed online sales data and developed action plans to improve margin, revenue and processes.
  • Established a robust social media presence by creating engaging content that resonated with target audiences across multiple platforms.
  • Crafted engaging email campaigns that highlighted new products, promotions, or relevant industry news to keep subscribers informed and engaged.

Customer Service Representative

Walmart
04.2013 - 07.2016
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Boosted team morale by consistently recognizing colleagues' contributions and achievements.

Server

Pig City BBQ
03.2014 - 12.2015
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.

Childcare Provider

Kids Inc Daycare
05.2011 - 11.2013
  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Developed age-appropriate activities and crafts to engage children.
  • Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
  • Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
  • Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
  • Utilized positive reinforcement techniques to encourage good behavior.
  • Assisted in potty training and other daily hygiene activities to support child development.

Childcare Provider

M&M Gentle Daycare
01.2006 - 04.2010
  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Developed age-appropriate activities and crafts to engage children.
  • Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
  • Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
  • Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
  • Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
  • Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
  • Utilized positive reinforcement techniques to encourage good behavior.

Education

GED -

Mt. View High School
Orem, UT
02.2005

Skills

    Customer service

    Caring for children and adults

    Organization

    Proficient online social media skills

    Team work

    High level of patience

    Loves animals

    Caring and compassionate

    Worked with multiple non profit organizations to hold fundraisers and events

    Always willing to learn new things

Timeline

CNA

Westward Heights
06.2023 - 03.2025

Online Sales Consultant

Itworks - Fit Future
08.2017 - 02.2019

Server

Pig City BBQ
03.2014 - 12.2015

Customer Service Representative

Walmart
04.2013 - 07.2016

Childcare Provider

Kids Inc Daycare
05.2011 - 11.2013

Cashier

Mr Ds
04.2008 - 10.2009

Childcare Provider

M&M Gentle Daycare
01.2006 - 04.2010

Sushi Chef

Zanmai Sushi

GED -

Mt. View High School

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Mallorie Dodson