Overview
Work History
Education
Skills
Timeline
Generic

Mallorie Richman

West Fargo

Overview

2027
2027
years of professional experience

Work History

Volunteer

Blessed Sacrament Catholic Church
West Fargo, ND
  • Helped maintain church facilities by performing cleaning and setup tasks for various events.
  • Assisted with special events and programs.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Engaged with congregation members to enhance community involvement.
  • Sourced and distributed food and supplies to those in need.
  • Prepared meals for church members and guests for funerals or special events.
  • Maintained church grounds to upkeep a clean, safe and tidy presentation.
  • Fostered a a welcoming environment, greeting and assisting churchgoers each Sunday.
  • Assisted with fundraising activities.
  • Participated in religious ceremonies and events.
  • Worked in a team environment to maintain high levels of productivity.
  • Maintained tidy and organized environment to comply with cleanliness standards.

Volunteer

Landon's Light Foundation
West Fargo, ND
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Clean and organize space
  • Help with miscellaneous tasks

Volunteer

BIO Girls
Fargo, ND

Address thank you notes and organize paper's

Helped complete miscellaneous tasks

Assisted in organizing community outreach programs to enhance parish engagement.

Supported event planning efforts for religious ceremonies and seasonal activities.

Collaborated with church leadership to coordinate volunteer schedules and resources.

Front of House Employee

Nutrition World
West Fargo, ND
07.2026 - Current
  • Resolved customer inquiries and complaints promptly, improving satisfaction levels.
  • Assisted in customer engagement techniques.
  • Assisted in training new staff on operational procedures and customer engagement techniques.
  • Assisted with food preparation, maintaining high standards of hygiene and presentation.
  • Streamlined order-taking process, reducing wait times during peak hours and increasing efficiency.
  • Collaborated with team members to optimize workflow and enhance service delivery during busy shifts.
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
  • Increased guest return rate through personable interactions and genuine interest in their dining preferences.
  • Promoted an inclusive, respectful work environment by collaborating effectively with diverse colleagues and addressing any conflicts professionally.
  • Monitored inventory levels for front of house supplies and communicated reordering needs to management proactively.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Accurately operated cash register to process customer payments.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.

Front of House Employee

McAlister Deli
Fargo, ND
07.2023 - Current
  • Provided exceptional customer service, ensuring a positive dining experience for all guests.
  • Processed orders accurately and efficiently using a tech system
  • Handled cash transactions responsibly, balancing registers at the end of shifts.
  • Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Maintained cleanliness and organization of dining area, enhancing overall ambiance.
  • Assisted in customer engagement techniques.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Accurately operated cash register to process customer payments.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.
  • Helped guests at tables when in need of assistance.
  • Brewed coffee and tea and changed out drink station syrups.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Kept kitchen, counter and dining areas cleaned and sanitized.

Education

High School Diploma -

Oak Grove Lutheran High School
Fargo, ND
05-2026

Skills

  • Customer service
  • Community service
  • Food distribution
  • Answering phones
  • Clear communication
  • Verbal and written communication
  • Telephone and email etiquette
  • Teamwork and collaboration
  • Relationship building
  • Positive attitude
  • Empathy and patience
  • Volunteer support
  • Reliability
  • Interpersonal skills
  • Task prioritization
  • Problem-solving
  • Attention to detail
  • Professional communication
  • Multitasking Abilities
  • Leadership qualities
  • Listening skills
  • Self motivation
  • Initiative taking

Timeline

Front of House Employee

Nutrition World
07.2026 - Current

Front of House Employee

McAlister Deli
07.2023 - Current

Volunteer

Blessed Sacrament Catholic Church

Volunteer

Landon's Light Foundation

Volunteer

BIO Girls

High School Diploma -

Oak Grove Lutheran High School
Mallorie Richman