Dynamic leader with proven expertise in team leadership and time management honed at St. Bernard Parish Recreation Department. Excelled in enhancing customer satisfaction and resolving conflicts, demonstrating exceptional problem-solving and communication skills. Achieved significant improvements in service delivery and team performance through effective training and inventory management. Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Work History
Manager/Supervisor
St. Bernard Parish Recreation Department
Accomplished multiple tasks within established timeframes.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Oversaw inventory management, optimizing stock levels, and reducing waste.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash and credit card transactions with excellent accuracy levels.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Restocked and organized merchandise in concession stands and stock rooms.
Maintained high levels of physical fitness required for demanding fieldwork activities such as extended outside activities and heavy lifting.
Education
High School Diploma -
Mount Carmel Academy
New Orleans, Louisiana
05.2022
Skills
Team Leadership
Time Management
Verbal and written communication
Complex Problem-Solving
Customer Service
Effective Communication
Problem Resolution
Positive Attitude
Adaptability and Flexibility
Attention to Detail
Multitasking Abilities
Organizational Skills
Timeline
Manager/Supervisor
St. Bernard Parish Recreation Department
High School Diploma -
Mount Carmel Academy
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