Summary
Overview
Work History
Education
Skills
Personal Information
Work Preference
Software
Timeline
BusinessAnalyst
Mallory Bell

Mallory Bell

Summary

Detail-oriented individual with exceptional communication and project management skills. Effectively handles multiple tasks in fast-paced environments. Proactively identifies and addresses issues, optimizing processes to support team objectives.

Overview

14
14
years of professional experience

Work History

General Manager

The Woodhouse Lodge
04.2020 - Current
  • Managed budget implementations, employee reviews, training and schedules.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Formulated policies and procedures to streamline operations.
  • Oversaw property maintenance activities to ensure timely repairs, preventative upkeep measures, and visually appealing surroundings for guests.

Secretary to the Principal

Greenville Central School District
02.2020 - 10.2022
  • Managed the school's main office, interacted with staff, students, and parents, organized transportation routes, and performed various monitoring duties.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to parents and faculty.

Waitress/Floor Supervisor

Che Figata Bistro
01.2017 - 04.2021
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.

Client Relations & Attorney Support

TULLY RINCKEY, PLLC
08.2011 - 08.2012
  • Facilitated positive relationships with potential clients, sold law firm consultations, and achieved monthly sales goals.
  • Maintained strict confidentiality while handling sensitive client information according to established ethical guidelines.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
  • Maintained detailed records of customer interactions, streamlining communication efforts between various departments.

Customer Service Specialist

KeyBank
02.2011 - 08.2011
  • Responsible for cash management within the branch, analyzed customer profiles, and recommended bank products.
  • Trained junior tellers in best practices for client interactions, upholding excellent standards of service quality across the team.
  • Maintained cash drawer accuracy, effectively balancing daily deposits and withdrawals.
  • Reduced errors and discrepancies, ensuring all transactions were accurately recorded and reported.

Education

No Degree - Criminal Justice

The College of Saint Rose
Albany, NY
08.2006 - 01.2007

High School Diploma -

John A Coleman
Hurley, NY
06.2006

Skills

  • Leadership and team building
  • Problem Resolution
  • Operations Management
  • Effective leader
  • Administrative Support
  • Training and coaching
  • Data Entry Efficiency
  • Customer Relationship Management
  • Computer Proficiency
  • Alphabetizing & Filing
  • Professionalism and Courtesy
  • Cash handling expertise

Personal Information

Work Permit: Authorized to work in the US for any employer

Work Preference

Work Type

Full TimePart Time

Location Preference

HybridRemoteOn-Site

Important To Me

Work-life balanceWork from home optionFlexible work hoursCareer advancement

Software

Google Suite

Microsoft

Timeline

General Manager

The Woodhouse Lodge
04.2020 - Current

Secretary to the Principal

Greenville Central School District
02.2020 - 10.2022

Waitress/Floor Supervisor

Che Figata Bistro
01.2017 - 04.2021

Client Relations & Attorney Support

TULLY RINCKEY, PLLC
08.2011 - 08.2012

Customer Service Specialist

KeyBank
02.2011 - 08.2011

No Degree - Criminal Justice

The College of Saint Rose
08.2006 - 01.2007

High School Diploma -

John A Coleman

Similar Profiles

CREATE PROFILE
Mallory Bell