Highly productive and efficient trainer with a track record of success in supporting newly hired staff. Expertise in curriculum development, interactive learning techniques, and technology integration. Effective communicator with strong problem-solving and adaptability skills to enhance learning experiences. Committed to facilitating engaging educational sessions and supporting staff.
Experienced healthcare professional knowledgeable in joint commission standards and adept at implementing outpatient and hospital procedures to ensure patient safety and satisfaction. Proactive and highly organized in managing patient needs.
Experienced nursing professional with demonstrated clinical expertise, leadership skills, and technical knowledge. Proficient in updating charts, monitoring medications, and optimizing patient care through collaboration with multidisciplinary teams. Quality-driven and efficient with strong interpersonal abilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Professional Staff Nurse
Children's Community Pediatrics
Pittsburgh, PA
12.2022 - Current
Participated in quality improvement initiatives to improve patient safety and satisfaction scores.
Served as a mentor for newly hired nurses by offering guidance on hospital protocol and procedures.
Managed multiple tasks simultaneously while prioritizing urgent situations over less pressing matters.
Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
Recorded patients' medical history, vital statistics, and test results in electronic medical records.
Trained other nurses on patient care and daily tasks, supporting growth and professional development.
Treated patients by administering various types of medications and therapies.
Oversaw patient immunization, supporting nurses through vaccine-specific training and supervising administration.
Answered patient questions and provided take-home materials for further information.
Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care and support
Administered oral, IV and intra-muscular medications and monitored patient reactions.
Observed strict safety measures, including checking medication dosages before administration to patients.
Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
Stocked clinical workstations and procedure rooms with necessary supplies.
Referred patients to specialized health resources or community agencies to furnish additional assistance.
Conducted specified laboratory tests to help detect conditions and determine diagnosis.
Assessed patients' health condition and determined the level of care needed.
Provided initial patient screening, evaluation, and assessment in acute care setting.
Managed triage phone calls by providing appropriate advice or referring callers to their primary care provider or other specialists when necessary.
Instructed patients on self-care techniques, medications, diet plans, disease processes.
Maintained up-to-date knowledge of current nursing practices and procedures through continuing education courses, workshops, in-services, seminars, conferences.
Ensured compliance with all applicable laws, regulations, policies, guidelines and standards of practice related to triage nursing duties.
Utilized EHR systems effectively for documentation purposes in accordance with HIPAA regulations.
Communicated triage information to primary care team to discuss disposition.
Documented services discussed and provided details in electronic medical records.
Analyzed discussed symptoms with established protocols to determine patient acuity.
Professional Staff Nurse
Jefferson Hospital
Jefferson Hills, PA
03.2022 - 11.2022
Provided direct patient care, including administering medications and treatments, documenting progress notes, and educating patients about their health issues.
Collaborated with interdisciplinary team members to ensure optimal patient outcomes.
Monitored vital signs, laboratory values, and other data to evaluate the effectiveness of treatments.
Participated in quality improvement initiatives to improve patient safety and satisfaction scores.
Initiated emergency interventions when necessary, such as CPR or intubation procedures.
Utilized evidence-based practice guidelines when making decisions regarding patient care plans.
Instructed nursing students on proper techniques for providing medical care in clinical settings.
Managed multiple tasks simultaneously while prioritizing urgent situations over less pressing matters.
Coordinated discharge planning activities with social workers, case managers, and other healthcare professionals.
Treated patients with strokes, head traumas, comas, and intracranial hematomas.
Monitored patient vitals post-surgery, managed medical equipment, and administered medications and IVs.
Facilitated transition to home care by providing patients with continued care information and discharge instructions.
Treated and monitored wounds using liquid skin, sutures, and bandages.
Observed strict safety measures, including checking medication dosages before administration to patients.
Registered Nurse
UPMC Mercy Hospital
Pittsburgh, PA
03.2021 - 12.2021
Monitor, record, and report symptoms or changes in patients' conditions.
Maintain accurate, detailed reports and records.
Record patients' medical information and vital signs.
Inform the physician of the patient's condition during treatments.
Supervise nurses' aides or assistants.
Assemble and use equipment, such as catheters, tracheotomy tubes, or oxygen suppliers.
Evaluate nursing intervention outcomes, conferring with other healthcare team members as necessary.
Consult and coordinate with healthcare team members to assess, plan, implement, or evaluate patient care plans.
Prepare patients for and assist with examinations or treatments.
Prepare and administer medications as directed by a physician.
Explain treatment procedures, medications, diets, or physicians' instructions to patients.
Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
Change dressings on wounds.
Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles, and with dressing and grooming.
Observe patients, charting, and reporting changes in patients' conditions, such as adverse reactions to medication or treatment, and taking any necessary action.
Work as part of a healthcare team to assess patient needs, plan, and modify care, and implement interventions.
Recommend interventions to modify behavior associated with health risks.
Educate patients about self-management of acute or chronic illnesses, tailoring instructions to patients' individual circumstances.
Provide patients with information needed to promote health, reduce risk factors, or prevent disease or disability.
Read current literature, talk with colleagues, and participate in professional organizations or conferences to keep abreast of developments in nursing.
Maintain current knowledge of state legal regulations for nursing practice.
Maintain departmental policies and procedures in areas such as safety and infection control.
Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.
Key Sales Associate
Piercing Pagoda
Pittsburgh, PA
08.2018 - 11.2019
Work as part of a team of demonstrators to accommodate large crowds
Write and record orders for merchandise or enter orders into computers
Explain products or services and prices and demonstrate use of products
Answer questions about product features and benefits
Order or purchase supplies
Calculate total payments received during a time period and reconcile this with total sales
Answer customers' questions and provide information on procedures or policies
Greet customers entering establishments
Process merchandise returns and exchanges
Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
Assist customers by providing information and resolving their complaints
Issue receipts, refunds, credits, or change due to customers
Supervise others and provide on-the-job training
Compute and record totals of transactions
Compile and maintain non-monetary reports and records
Keep periodic balance sheets of amounts and numbers of transactions
Education
Diploma - Nursing
UPMC Mercy School of Nursing
Pittsburgh, PA
12.2020
Skills
NIHSS Certified
Building Patient Rapport
Quality improvements
Quality Assurance
Documentation
Therapeutic Communication
Patient Education
Interdisciplinary Teamwork
Time Management
Advanced Assessment
Basic Life Support
Vaccine administration
Nursing fundamentals
Infection control measures
Family Education
Medication Administration
Testing processes
Establishing and Enforcing Policy
Employee Mentoring
Creativity and Innovation
Compliance Training
Multitasking
Orientation procedures
Employee assessment
Auditing procedures
Employee File Maintenance
Reviewing data
Data Validation
Affiliations
Youth softball coach
Red Cross volunteer
Adult softball league
Small business owner
Accomplishments
100% passing rate during walk through for JCAHO
Administered CPR on a stranger outside of the local Senator's building- recognized by their family and co-workers
Satisfaction for patient care both inpatient and outpatient
Front Office Customer Care Specialist/Patient Services Representative at SEWICKLEY VALLEY PEDIATRICS/ UPMC CHILDREN'S COMMUNITY PEDIATRICSFront Office Customer Care Specialist/Patient Services Representative at SEWICKLEY VALLEY PEDIATRICS/ UPMC CHILDREN'S COMMUNITY PEDIATRICS