Mallory Boykin
Richmond,CA
Summary
Dynamic professional with a proven track record at Insight Housing, adept in data management and delivering exceptional customer service. Excell in program optimization and confidential reporting, significantly enhancing operational efficiency. Skilled in Microsoft Office and HMIS, I bring a proactive mindset and persuasive communication to drive success and innovation.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Program Coordinator
Insight Housing
Richmond, CA
02.2014 - Current
- Responsible for managing high level administrative projects that support Veterans and families
- Input numerical, geographical and financial data to record, track, manage reporting mechanisms
- Utilize Homeless Management Information Systems (HMIS) to track and monitor homeless services
Dispatch Lead / Badging Officer
Kaiser Securitas Services
Richmond, CA
08.2010 - 12.2013
- Supervised Shift Officers and managed scheduling, timekeeping and time off requests
- Monitored, documented and reported occurrences on facility activities
- Responsible for dispatching security personnel to various posts
Trust Administrative Assistant II
Bank of the West
San Francisco, CA
01.2002 - 12.2008
- Monitored daily cash balances, ACH disbursements and wire transfers
- Coordinated investment transactions, researched errors and provided resolution
- Responsible for tax and insurance billing and payments
Accountant Billing Coordinator
Wendel, Rosen, Black & Dean LLP
Oakland, CA
03.1999 - 11.2002
- Processed firm’s monthly final bills
- Evaluated new timekeeping processes/procedures and continued process improvements
- Managed timekeeping for attorney billable hours
Accounts Payable Coordinator
Crosby, Heafey, Roach & May LLP
Oakland, CA
01.1990 - 01.1998
- Accurately processed over five hundred invoices monthly
- Created, maintained and managed electronic files and performed data entry
- Identified vendor issues and implemented corrective actions
Education
Merritt College
01.1980
Skills
- Microsoft Office
- HMIS
- Data management
- Program optimization
- Persuasive communication style
- Referral coordination
- Proactive mindset
Certification
- Driver’s license
- HMIS license
Timeline
Program Coordinator
Insight Housing
02.2014 - Current
Dispatch Lead / Badging Officer
Kaiser Securitas Services
08.2010 - 12.2013
Trust Administrative Assistant II
Bank of the West
01.2002 - 12.2008
Accountant Billing Coordinator
Wendel, Rosen, Black & Dean LLP
03.1999 - 11.2002
Accounts Payable Coordinator
Crosby, Heafey, Roach & May LLP
01.1990 - 01.1998
- Driver’s license
- HMIS license
Merritt College
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