MALLORY BUTLER, SHRM-CP

Business Partner, overseeing and advising senior management on all HR activities for employees in 39 states. Extensively involved in employee relations, employment and regulatory issues, payroll and benefit plan administration.

• Developed and manage leave database, maintaining 100% compliance with Federal and state employment laws, FMLA, ADA etc., maintaining zero liabilities, and strategically mitigating legal risks.
• Proficiently manage payroll operations, guaranteeing precision and punctuality in processing while adhering to stringent regulatory standards. Proactively resolve discrepancies to maintain payroll integrity. Spearheaded successful integration of Earned Wage Access benefits for US-based employees through collaborative partnership with ZayZoon, enhancing financial wellness and accessibility within organization.
• Optimized onboarding processes, reducing time-to-hire to under 14 days and decreasing attrition by over 20% through innovative new hire orientation and retention strategies.
• Led development and implementation of global Annual Performance Review scoring system and KPI measurement tool for use in Costa Rica, Philippines, India, and US. Coordinated with cross-functional teams to ensure regional alignment while maintaining global consistency, enhancing organizational performance assessment and facilitating strategic decision-making.
• Successfully coordinated migration of benefits administration from manual process to fully automated system within HRIS. Managed all benefits, including 401k and COBRA, as well as carrier relationships and benefits reconciliation. Enhanced employee benefits programs, increasing participation rates to over 70%, and effectively administered benefits while driving educational opportunities for employees.

Manager, overseeing HR function of central Florida business, tailored strategies to attract top talent, expanded workforce capabilities, oversaw payroll administration and aligned employee performance with organizational goals and values.

• Created and executed thorough employee handbook, consolidating company policies, procedures, and guidelines. Ensured clear communication, consistency, and compliance with regulatory standards.
• Structured and implemented programs and policies in areas of training, compensation, incentives and on-boarding orientations saving over 70% in recruiting costs.
• Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
• Managed payroll administration efficiently, overseeing all functions including calculation of wages, deductions, and tax withholdings, ensuring accurate and timely processing for all employees.

People Operations Associate managing end-to-end HR functions within a BPO setting, overseeing a workforce of 1500 employees. Skilled in a wide range of HR responsibilities including recruitment, benefits administration, payroll management, employee relations, and compliance. Proficient in coordinating seamless operations to support organizational goals and employee well-being.

• Managed administration of leave database and provided guidance to employees regarding FMLA and LOA entitlements. Oversaw FMLA and LOA processes, ensuring compliance with forms, tracking data, and issuing internal notifications.
• Responsible for assisting new employees by providing orientation to payroll and benefits policies and procedures.
• Conducted and resolved simple to complex work force investigations regarding complaints and/or concerns brought forth by employees, and recommended corrective action if/when appropriate.

HR Generalist overseeing all recruiting and retention functions within a leading home care agency. Managed the end-to-end recruitment process, from sourcing to onboarding, ensuring the selection of top-tier candidates to meet organizational needs.

• Crafted thorough and strategic recruitment marketing plan in collaboration with senior management and public relations firm, ensuring effective implementation and brand consistency.
• Offered comprehensive recruitment support to hiring managers, including creation of position descriptions, recruitment advertising, resume review, applicant screening, and interview process management.
• Successfully increased recruitment ratio to 23% within first 30 days of tenure.
• Cultivated robust internal and external relationships to proactively recruit through diverse channels, including internet platforms, professional associations, networking events, advertisements, college recruitment initiatives, and job fairs.